IJ03647: TRANSFERS APP DISPLAYING INCORRECT NUMBER OF LINES

Maximo Anywhere 7.6.2.1 Interim Fix 002

APAR status

• Closed as program error.

Error description

• When you search for Purchase Orders (Pressing the magnifier in
  the Search Purchase Order Screen) you get as a result the
  correct (e.G. 8) lines display which can be displayed. The
  number of lines in the upper right displays in this case for
  example 21 lines which will confuse the user.
  We are in Function Receive PO's.
  First line states 21 lines. The list below has exactly the
  number of records you see in the screenprint (8 lines). No
  scrolling to see more lines. This is the same in Maximo, in the
  mobile App only PO's in status NONE or PARTIAL are show, but 21
  lines include all COMPLETED PO's as well.
  In the mobile App only PO's in status NONE or PARTIAL are
  shown, but 21 lines include all COMPLETED PO's as well. in this
  case for example 21 lines.
  This does not reflect the actual  which will confuse the user.
  I can see a list of records defined by a product standard
  query.
  I see for example 8 PO Lines. In the upper right field - where
  I expect the number of records currently displayed in the list
  independent of the query - I see for example 21.
  8 lines are displayed --> In the line count field I see "21" -
  This is confusing.
  The Issue is, that the list only shows PO's which have not been
  completely received yet.
  - This is good as is.
  The count field counts all PO's independent of there status.
  This is the part that is confusing!
  Steps to Replicate:
  L2 Maximo Support replicated issue on Anywhere 761 and 762
  1. Open the Transfers and Receiving app.
  2. Choose Receive Purchase Orders
  The Search Purchase Orders screen is displayed, allowing you to
  enter Purchase Order or use Lookup magnifying Glass icon
  3. Tap lookup icon to see list of downloaded Purchase Orders.
  4. . The list quotes the number of lines in the upper right
  i.e.  the number 22. The actual number of lines listed is 8
  which represents number of Receipts status "NONE"  (or PARTIAL
  records.
  In Maximo core Recieving application, List tab, the first line
  states  1- 20  of 22 lines.
  There is a mixture of Receipts Status: COMPLETED, NONE & PARTIAL
  records, totalling 22 records.
  In Maximo Anywhere  Transfers and Receiving app, it will only
  show the records that have Receipts status : NONE or PARTIAL as
  expected.
  The issue is that the in the app, the displayed lines indicator
  is inaccurate at the top right hand side of screen, the number
  of total Receipts lines  is displayed as 22 ( which is all
  Receipts in COMPLETED, NONE & PARTIAL) instead of the actual
  NONE & PARTIAL Receipts total.
  In another Maximo 7608 environment (Anywhere 762) , it still
  gave incorrect PO lines displayed in app but the other way
  round. Anywhere app displayed 129 PO's when in Maximo core it
  was only total 65 POs.
  ENVIRONMENT:
  App Server        IBM WebSphere Application Server 8.5.5.3
  Server OS        Windows 6.3
  Server DB        DB2/NT64 10.5 (SQL10054)
  PRODUCT VERSION:
  IBM Maximo Anywhere 7.6.2.1 Build 20171116_181936-0600 DB Build
  V7621-02
  Tivoli's process automation engine 7.6.0.7 Build 20170215-0100
  DB Build V7607-14
  IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB
  BuildV7607-03
  TPAE OSLC Object Structure 7.6.2.1 Build 20171116_181923-0600
  DB Build V7621-05
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161104-1046 DB Build V7601-41
  IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB Build
  V7604-01
  AFFECTED APPLICATION (for Maximo Only): N/A
  INDUSTRY SOLUTION/ADD ON (if applicable): N/A
  

Local fix

• Dev to provide fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * all                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * TRANSFERS APP DISPLAYING INCORRECT NUMBER OF LINES           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels