IBM Support

IJ03545: BARCODE SCANNING DOES NOT FUNCTION OFFLINE IN ASSET DATA MANAGER

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APAR status

  • Closed as program error.

Error description

  • Scanning well offline with Asset Data Manager fails to find
    existing records.  The same records can be found when online.
    
    Steps to reproduce:
    
    1.  Log in to the Asset Data Manager application
    2.  Create a barcode for one of the assets in the list
    3.  Scan the barcode well online,  this will load the asset
    record
    4.  Take the device offline
    5.  Scan the same barcode,  the scan will report that no record
    is found
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users using ADM app for offline barcode                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Barcode not returning results when offline for Asset Data    *
    * Manager App.                                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Resolved
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03545

  • Reported component name

    ANYWHERE APPS

  • Reported component ID

    5725M39MA

  • Reported release

    762

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-23

  • Closed date

    2018-03-12

  • Last modified date

    2018-03-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ANYWHERE APPS

  • Fixed component ID

    5725M39MA

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"762","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
12 March 2018