IJ03193: UNABLE TO ADD ATTACHMENTS TO COMMUNICATION

APAR status

• Closed as program error.

Error description

• STEPS TO REPLICATE:
  1 - Open Maximo application.
  2 - Go to Work Order Tracking Application.
  3 - Click In Advanced Search / More Search Fields, Fill the
  field Class
  to ACTIVITY, click Ok, and then Find.
  4 - Maximo Shows a list of Work Orders, Select any record.
  5 - Go to More Actions Menu/ Create / Communication.
  In the Creation Communication Screen, fill the required field
  Send
  from, Go to Attachments, CLick in Attach File button. Specify a
  file
  and fill the fields name and Description.
  6 -  Click ok.
  ERRONEOUS RESULT:
  All off the fields on Create Communication screen become read
  only and
  the values included in the fields Send from and attachment
  bwcome blank
  and read only. the buttons cancel and Send. Does not work too.
  EXPECTED RESULT:
  User would be able to complete the other screen fields and send
  the
  email.
  System Info:
  ENVIRONMENT:
  Problem description and business impact
  Tivoli's process automation engine 7.6.0.5-IFIX20170131-1237
  Build
  20160611-0100 DB Build V7605-45 HFDB Build HF7605-05
  IBM TPAE Integration Framework 7.6.0.5 Build 20160610-2330 DB
  Build
  V7605-50
  IBM Maximo Asset Management Scheduler 7.6.3.0 Build
  20160611-0100 DB
  Build V7630-25 HFDB Build HF7630-03
  IBM Maximo Spatial Asset Management 7.6.0.1-20170207-1519 Build
  20170207-1519 DB Build V7601-13
  IBM Maximo for Utilities 7.5.0.1-20170107-0052 Build
  20120710-0136 DB
  Build V7501-14 HFDB Build HF7501-14
  IBM Maximo Asset Management Work Centers 7.6.0.0 Build
  20160610-1318 DB
  Build V7600-38
  IBM Maximo for Transportation 7.6.2.0-20170106-1138 Build
  20170106-1138
  DB Build V7620-12 HFDB Build HF7620-14
  IBM Maximo Asset Management 7.6.0.5 Build 20160611-0100 DB
  Build V7604-
  01
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UNABLE TO ADD ATTACHMENTS TO COMMUNICATION                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Fixed in AddAttachmentsBean.java
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

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