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IJ02030: OUT OF MEMORY CAUSED BY PSDI/MBO/MBOSETCOUNTER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • JVM crashed due to out of memory error caused by
    psdi/mbo/mbosetcounter and chain of blocking threads.
    
    PROBLEM:
    This is related to IV88978 as cleanup threads were reduced.
    
    PERFORMANCE ISSUE:  Yes
    
    STEPS TO REPRODUCE:  n/a
    
    ADDITIONAL INFO:
    
    ENVIRONMENT (SYSTEM INFO):
    App Server
    IBM WebSphere Application Server 8.5.5.9
    
    Version
    Tivoli's process automation engine 7.6.0.6-IFIX20170203-1017
    Build 20161019-0100 DB Build V7606-50
    IBM Maximo Calibration 7.6.0.0 Build 20161019-0100 DB Build
    V7600-06
    IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB
    Build V7606-24
    TPAE OSLC Object Structure 7.6.0.0 Build 20160112_031200-0600
    DB Build V7600-01
    IBM Maximo Asset Management Scheduler 7.6.4.0 Build
    20161019-0100 DB Build V7640-51
    IBM Maximo Anywhere 7.6.0.0 Build 20160112_031213-0600 DB Build
    V7600-03
    IBM Maximo Asset Management Work Centers 7.6.0.1 Build
    20161014-1326 DB Build V7601-41
    IBM Maximo Asset Management 7.6.0.6 Build 20161019-0100 DB Build
    V7604-01
    
    Server OS
    Windows Server 2012 R2
    
    Server DB
    Oracle 12.1
    
    LOCAL FIX:
    n/a
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In certain cases, an OOM error can occur, resulting from     *
    * hung threads waiting on MboSetCounter.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This is corrected by APAR IJ03200, and is included in the
    following release:
                                       | Release 7.6.1.0 of Base
    Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ02030

  • Reported component name

    SYSTEM PERFORMA

  • Reported component ID

    5724R46PF

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-21

  • Closed date

    2018-01-15

  • Last modified date

    2018-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM PERFORMA

  • Fixed component ID

    5724R46PF

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IJ02030

Modified date: 15 January 2018