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IJ01527: INVOICES SLOW TO LOAD WITH MANY RECEIVING ATTACHMENTS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    Invoices Slow to load with many Receiving Attachments
    PERFORMANCE ISSUE: yes
    
    STEPS TO REPRODUCE:
    Go to the Invoice application and in the Search Invoices box at
    the top left of the screen enter an Invoice number and then
    press Enter.
    
    CURRENT ERRONEOUS RESULT:
    Can take over 20 seconds for the Invoice to show.
    EXPECTED RESULT:
    Invoice to display in 1 or 2 seconds
    ADDITIONAL INFO:
    
    ENVIRONMENT (SYSTEM INFO):
    App Server IBM WebSphere Application Server 8.5.5.11
    Version
    Tivoli's process automation engine 7.6.0.5-IFIX20170606-1219
    Build
    20160611-0100 DB Build V7605-45 HFDB Build HF7605-09
    IBM TPAE Integration Framework
    7.6.0.5-MIF_7605_IFIX.20160714-2314
    Build 20160610-2330 DB Build V7605-50 HFDB Build HF7605-03
    IBM Maximo Enterprise Adapter for Oracle Applications
    7.6.0.0-20170516-
    1438 Build 20150804-1717 DB Build V7600-05 HFDB Build HF7600-01
    IBM Maximo Asset Management Work Centers
    7.6.0.0-WC_7600_IFIX.20160719-
    1304 Build 20160704-0658 DB Build V7600-38 HFDB Build HF7600-17
    IBM Maximo Asset Management 7.6.0.5 Build 20160611-0100 DB
    Build V7604-
    01
    Server OS Windows Server 2012 R2 6.3
    Server DB Microsoft SQL Server 12.0 (12.00.5553)
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * INVOICES SLOW TO LOAD IN SQL SERVER ENVIRONMENT              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
    		 | Release 7.6.1.0 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ01527

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-11-09

  • Closed date

    2017-11-27

  • Last modified date

    2017-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management

Software version: 760

Reference #: IJ01527

Modified date: 27 November 2017