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IJ00571: USERS WITH AUTHORISATIONS WHICH MATCH A LICENCE ARE NOT REPORTED AS LICENCED USERS IN THE LICENCE USAGE MONITOR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • REPRODUCTION STEPS
    1) Navigate to Licence Usage Monitor Application
    2) Click on New Licence
    3) Give the licence a name and select product name
    IBM Maximo Asset Management
    4) Select a Licence Type (e.g. Authorized)
    5) Add some Purchase Details (Purchased By, Purchased Date,
    Quantity)
    6) Change the status to Active
    7) Click on Data Collection, set a schedule and activate the
    cron task
    8) Wait for the cron task to run
    INCORRECT BEHAVIOUR:
    Users who have authorisations for applications which match a
    licence are not shown as licenced
    EXPECTED RESULTS
    Users who have authorisations for applications which match a
    licence are not shown as licenced
    ENVIRONMENT
    Tivoli's process automation engine 7.6.0.6 Build 20161019-0100
    DB Build V7606-50
    IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB
    Build V7606-24
    IBM Maximo Asset Management Scheduler 7.6.4.0 Build
    20161019-0100 DB Build V7640-51
    IBM Maximo Asset Management Work Centers 7.6.0.1 Build
    20161014-1326 DB
    Build V7601-41IBM Maximo Asset Management 7.6.0.6 Build
    20161019-0100 DB Build V7604-01
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users with ApplicationAuth records which correspond to an    *
    * application that the users cannot access, are incorrectly    *
    * treated as unlicensed users.  Under certain cases, users may *
    * have sigoptions for applications which Maximo's UI prevents  *
    * them from accessing.                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is included in the following package:
                            | Release 7.6.1.0 of Base Services.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ00571

  • Reported component name

    ADMINISTRATION

  • Reported component ID

    5724R46A1

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-06

  • Closed date

    2018-01-17

  • Last modified date

    2018-01-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ADMINISTRATION

  • Fixed component ID

    5724R46A1

Applicable component levels

  • R760 PSY

       UP



Document information

More support for: Maximo Asset Management
System Related

Software version: 760

Reference #: IJ00571

Modified date: 17 January 2018