IJ00571: USERS WITH AUTHORISATIONS WHICH MATCH A LICENCE ARE NOT REPORTED AS LICENCED USERS IN THE LICENCE USAGE MONITOR

APAR status

• Closed as program error.

Error description

• REPRODUCTION STEPS
  1) Navigate to Licence Usage Monitor Application
  2) Click on New Licence
  3) Give the licence a name and select product name
  IBM Maximo Asset Management
  4) Select a Licence Type (e.g. Authorized)
  5) Add some Purchase Details (Purchased By, Purchased Date,
  Quantity)
  6) Change the status to Active
  7) Click on Data Collection, set a schedule and activate the
  cron task
  8) Wait for the cron task to run
  INCORRECT BEHAVIOUR:
  Users who have authorisations for applications which match a
  licence are not shown as licenced
  EXPECTED RESULTS
  Users who have authorisations for applications which match a
  licence are not shown as licenced
  ENVIRONMENT
  Tivoli's process automation engine 7.6.0.6 Build 20161019-0100
  DB Build V7606-50
  IBM TPAE Integration Framework 7.6.0.6 Build 20161014-1504 DB
  Build V7606-24
  IBM Maximo Asset Management Scheduler 7.6.4.0 Build
  20161019-0100 DB Build V7640-51
  IBM Maximo Asset Management Work Centers 7.6.0.1 Build
  20161014-1326 DB
  Build V7601-41IBM Maximo Asset Management 7.6.0.6 Build
  20161019-0100 DB Build V7604-01
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Users with ApplicationAuth records which correspond to an    *
  * application that the users cannot access, are incorrectly    *
  * treated as unlicensed users.  Under certain cases, users may *
  * have sigoptions for applications which Maximo's UI prevents  *
  * them from accessing.                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                          | Release 7.6.1.0 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

     UP