IBM Support

IC99909: ACSLS SCRIPT RC.ACS_SSI ON LINUX FAILS WITH "ERROR: FAILURE WHEN STARTING ACSLS DAEMON!" AT V7.1

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The following messages appear when the ACSLS script rc.acs_ssi
    is running on Linux platforms:
    
    /opt/tivoli/tsm/devices/bin/rc.acs_ssi
    
    Error-> The required executable files to start the client/server
    daemon are missing.
    Please ensure that the following files exist and try again:
    package TIVsm-tsmscsi is not
    installed/tivoli/tsm/devices/bin/t_parent
    package TIVsm-tsmscsi is not
    installed/tivoli/tsm/devices/bin/mini_el
    package TIVsm-tsmscsi is not
    installed/tivoli/tsm/devices/bin/ssi
    Error: failure when starting ACSLS daemon|
    
    
    Customer/L2 Diagnostics:
    The package "TIVsm-tsmscsi" does not exists in V7.1 anymore.
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Server 7.1 on Linux
    
    Initial Impact:
    low
    
    Additional Keywords:
    TSM zz71 ACSLS tsmscsi
    

Local fix

  • Modify the rc.acs_ssi script and comment out
    (# at beginning of line):
    
    #prefix=`rpm -q --queryformat %'{INSTALLPREFIX}' TIVsm-tsmscsi`
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 ACSLS devices on Linux.                      *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 7.1.1                               *
    *                                                              *
    *                 Note that is is subject to change at the     *
    *                 discretion of IBM.                           *
    *                                                              *
    *                                                              *
    ****************************************************************
    
                             *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms: Linux.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99909

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-07

  • Closed date

    2014-04-03

  • Last modified date

    2014-04-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IC99909

Modified date: 08 April 2014