IBM Support

IC99870: SERVER OPTION ALERTEMAILFROMADDR NEEDS TO BE CASE SENSITIVE.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When entering the email address into Tivoli Storage Manager
    server option ALERTEMAILFROMADDR, the uppercase characters of
    the local-part of the email address are saved in lowercase.
    
    Technical standard RFC 2821 section 2.4, states the following:
    "The local-part of a mailbox MUST BE treated as case sensitive.
    Therefore, SMTP implementations MUST take care to preserve the
    case of mailbox local-parts." Option ALERTEMAILFROMADDR, needs
    to be in compliance with the standard.
    .
    Initial Impact:
    Low
    .
    Tivoli Storage Manager Versions Affected:
    Affects versions 6.3 and higher.
    .
    Additional Keywords:
    EMAIL ALERT ADDRESS CASE SENSITIVE
    

Local fix

  • Use an email address where the local-part is lowercase.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This                      *
    * problem is currently projected to be fixed                   *
    * in levels 6.3.5 and 7.1.1. Note                              *
    * that this is subject to change at the                        *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99870

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-05

  • Closed date

    2014-05-06

  • Last modified date

    2014-05-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63S PSY

       UP

  • R63L PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71S PSY

       UP

  • R71L PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IC99870

Modified date: 06 May 2014