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IC99858: WINDOWS BACKUP/ARCHIVE CLIENT MAY CRASH DURING RARE SITUATION OF NULL POINTER USAGE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager Backup/Archive client for Windows may
    crash in a rare situation when a null pointer is used. The
    problem could not be created however it has a similar root cause
    as IC98026 WINDOWS BACKUP/ARCHIVE CLIENT CRASH DURING RESTORE OF
    REPARSE POINTS.
    
    Initial Impact: Medium
    Additional Keywords: hsm reparsepoint  zz64 tsm
    
    Affected Products:
    Tivoli Storage Manager Backup/Archive Client for Windows
    Versions 6.3, 6.4, 7.1
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Tivoli Storage Manager backup-archive        *
    *                 client for Winodws versions 6.3, 6.4, 7.1    *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.4.2 and 7.1.1.                   *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed.
    

Temporary fix

  • interim fix 6.3.2.4
    

Comments

APAR Information

  • APAR number

    IC99858

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-05

  • Closed date

    2014-03-14

  • Last modified date

    2015-04-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63W PSY

       UP

  • R64W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64W

Reference #: IC99858

Modified date: 23 April 2015