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IC99753: ANR2337W REPEATEDLY REPORTED, EVEN AFTER AUDIT VOLUME IN REPAIR MODE.

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APAR status

  • Closed as program error.

Error description

  • If the hdrsize for a Tivoli Storage Manager object is reported
    to be 0 while it should be a positive integer, the following
    message will be reported during Tivoli Storage Manager AUDIT
    VOLUME Fix=YES process:
    
    ANR0984I Process 1 for AUDIT VOLUME (REPAIR) started in
       the BACKGROUND at 21:48:52.
    ANR2312I Audit Volume (Repair) process started for volume
       <volume_name> (process ID 1).
    ANR2337W Header size is reset for object 4505826, verb
       type (92), from (0) to (466).
    ANR4132I Audit volume process ended for volume
       <volume_name>;
       1339662 files inspected, 0 damaged files deleted, 0
       damaged files marked as damaged, 0 files previously
       marked as damaged reset to undamaged, 0 objects updated.
    
    While the ANR2337W implies that the hdrsize has been corrected,
    a subsequent AUDIT VOLUME FIX=NO reports:
    
    ANR0984I Process 4 for AUDIT VOLUME (INSPECT ONLY) started
       in the BACKGROUND at 07:56:28.
    ANR2313I Audit Volume (Inspect Only) process started for
       volume <volume_name>
    ANR2337W Header size is reset for object 4505826, verb
       type (92), from (0) to (466).
    ANR4133I Audit volume process ended for volume
       /tsmdata/server1/stgpool/archivedata04/archivepool04.dsm;
       1339661 files inspected, 0 damaged files found and marked
       as damaged, 0 files previously marked as damaged reset to
       undamaged, 0 objects need updating.
    
    
      Tivoli Storage Manager Versions Affected: all V6 V7
      L2 Diagnostics:
      The symptom is only seen for objects where the hdrsize is 0
    and the object header spans over two frames. Current trace
    diagnostics do not allow to verify this condition.
      If the symptom is still seen with the APAR applied a
    diagnostic server has to be requested.
      Initial Impact: Low
      Additional Keywords: TSM zz71 zz63 zz62 zz61
    

Local fix

  • apply fixing server once available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users of the AUDIT VOLUME  *
    * command.                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This                      *
    * problem is currently projected to be fixed                   *
    * in levels 6.3.5 and 7.1.1. Note                              *
    * that this is subject to change at the                        *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99753

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-28

  • Closed date

    2014-04-28

  • Last modified date

    2014-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IC99753

Modified date: 28 April 2014