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IC99700: SQL1762N WITH SQLSTATE=08004 MIGHT BE REPORTED FOR V7.1 TIVOLI STORAGE MANAGER WINDOWS SERVER ENVIRONMENTS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • For a Tivoli Storage Manager server in a Windows environment,
    the following message might be reported if the active log files
    point to a symlink/junction point and if the root file system
    does not have enough space for the transaction log files:
    SQL1762N Unable to connect to database because there is not
    enough space to allocate active log files. SQLSTATE=08004
    
    The symptom is caused by DB2 defect IC99445: DURING
    UPGRADE/MOVING OF TRANSACTION FILES CAN FAIL WITH
    SQLP_NO_SPACE_FOR_LOG
      Tivoli Storage Manager Versions Affected: 7.1
      Initial Impact: Low
      Additional Keywords: TSM ZZ71 IC99445
    

Local fix

  • review the db2diag.log for the SQLP_NO_SPACE_FOR_LOG message:
    
     FUNCTION: DB2 UDB, data protection services, sqlpgReallocLogs,
     probe:970
     MESSAGE : ZRC=0x85100084=-2062548860=SQLP_NO_SPACE_FOR_LOG
               "Not enough space to create primary logs"
     DATA #1 : String, 59 bytes
     Log path / Free space (bytes) / Log space required (bytes):
     DATA #2 : String, 43 bytes
     C:ルtsmルactlog vol12 NODE0000 LOGSTREAM0000
     DATA #3 : unsigned integer, 8 bytes
    7100956672
    DATA #4 : unsigned integer, 8 bytes
    17180131328
    
    Look to ensure that the root drive has enough free space to
    handle the number/size of transaction log files.
    In the above ensure you have 17180131328bytes of free space on
    the root drive (in the example C:\)
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This                      *
    * problem is currently projected to be fixed                   *
    * in level 7.1.1. Note that this is                            *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99700

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-27

  • Closed date

    2014-04-29

  • Last modified date

    2014-04-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IC99700

Modified date: 29 April 2014