IBM Support

IC99654: FLASHCOPY MANAGER FOR EXCHANGE MEMORY USAGE INCREASES OVER TIME DURING DATABASE BACKUP AND RESTORE

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During database backup and restore using:
    Tivoli Storage FlashCopy Manager for Microsoft Exchange Server
    Tivoli Storage Manager for Mail: Data Protection for Microsoft
    Exchange Server
    you may observe the tdpexcc.exe or the MMC GUI interface consume
    more memory over time.
    

Local fix

Problem summary

  • USERS AFFECTED
    All users of :
    The Tivoli Storage Manager Client 7.1
    FlashCopy Manager VSS Requestor 4.1
    who have more than one mailbox display name using the same
    alias.
    PROBLEM DESCRIPTION
     See ERROR DESCRIPTION
    RECOMENDATION
     Apply fixing level when available. This fix is currently
    projected to be available in:
    Tivoili Storage Manager Client 7.1.1
    FlashCopy  Manage VSS Requestor 4.1.1
     Note: This information is subject to change at the discretion
    of IBM.
    

Problem conclusion

  • Data Protection for Microsoft Exchange Server and FlashCopy
    Manager on Windows have been updated to correctly release
    allocated memory during VSS backup and restore.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99654

  • Reported component name

    FLSHCPY VSS

  • Reported component ID

    5608AC6VS

  • Reported release

    41W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-26

  • Closed date

    2014-02-26

  • Last modified date

    2014-02-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    FLSHCPY VSS

  • Fixed component ID

    5608AC6VS

Applicable component levels

  • R41W PSY

       UP



Document information

More support for: Tivoli Storage FlashCopy Manager

Software version: 4.1

Reference #: IC99654

Modified date: 26 February 2014