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IC99553: "ANS1304W AN ACTIVE BACKUP VERSION COULD NOT BE FOUND" FAILURE D URING JOURNAL-BASED BACKUPS.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager client journal-based backup operations
    can fail to send some files to the server with the following
    errors reported:
    
      02/03/2014 23:19:48 ANS1228E Sending of object
                          '/files/java.log.16883' failed
      02/03/2014 23:19:48 ANS1304W An active backup version
                          could not be found.
    
    These errors prevent the specified object from being backed
    up and can persist through multiple incremental backup
    attempts using the journal.
    
    Initial Impact:
    High
    
    Tivoli Storage Manager Versions Affected:
    All Linux Tivoli Storage Manager users of journal based backups.
    
    Additional Keywords:
    TSM MSGANS0361I DIAG JBB ANS1304W MSGANS1304W ANS1228E
    MSGANS1228E JOURNAL JOURNALING JBBD ACTIVE
    

Local fix

  • Complete a manual selective backup against any affected object
    to clear the condition for that object.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client versions 6.3, 6.4      *
    *                                                     and 7.1  *
    *                 running journal based backups on             *
    *                             all Linux platforms.             *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                                                     problem  *
    *                 is currently projected to be fixed           *
    *                             in levels 6.4.3 and 7.1.1.       *
    *                 Note that until these levels are available,  *
    *                                                              *
    *                        this information is subject to change
    *                 at the discretion of IBM.                    *
    *                                                              *
    ****************************************************************
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs.
    

Temporary fix

  • interim fix 6.3.2.4 on AIX and Linux x86
    

Comments

APAR Information

  • APAR number

    IC99553

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-21

  • Closed date

    2014-04-18

  • Last modified date

    2015-04-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • FILEPATH
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63L PSY

       UP

  • R64L PSY

       UP

  • R71L PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IC99553

Modified date: 23 April 2015