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IC99416: NO ANS4007E IS GENERATED DURING A ROOT USER DIRECTORY BACKUP IN SPITE OF PERMISSION DENIED ISSUES.

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APAR status

  • Closed as program error.

Error description

  • Problem Description:
    
    When performing NFS mounted NAS volume backup as root,
    the directories without world-read/execute rights
    are skipped "silently" and the expected
    "ANS4007E Error processing 'filespace namepath-namefile-name':
    access to the object is denied"
    message is not generated in the error log.
    
    
    
    Customer/L2 Diagnostics:
    CLIENT trace with SERVICE flag would capture following:
    
    TransErrno: Received error from opendir, errno = 13, rc = 106
    fioScanDirEntry returns rc(106) for fullpath (<full path shown
    here>)
    
    Tivoli Storage Manager Client Versions Affected:
    6.3 on UNIX Platform(s)
    
    Initial Impact:
    Low
    
    
    Additional Keywords:
    backup rc 106 fullpath permission NFS
    

Local fix

  • Capture SERVICE trace on the client.
    Determine from the traces if following entry is present:
    TransErrno: Received error from opendir, errno = 13, rc = 106
    fioScanDirEntry returns rc(106) for fullpath (<full path shown
    here>)
    Change permissions on the directory to allow backup operation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup-archive client versions 6.3, 6.4      *
    *                 and 7.1 running on all Unix and Linux        *
    *                 platforms.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.4.2 and 7.1.1. Note              *
    *                 that until these levels are available,       *
    *                 this information is subject to change at     *
    *                 the discretion of IBM.                       *
    ****************************************************************
    *
    

Problem conclusion

  • Upon the fix, during backup or archive operation run either
    under the root or authorized user authority, an appropriate
    ANS4007E error message will be issued for each inaccessible
    object.
    

Temporary fix

  • interim fix 6.3.2.3
    

Comments

APAR Information

  • APAR number

    IC99416

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-17

  • Closed date

    2014-04-11

  • Last modified date

    2015-04-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63M PSY

       UP

  • R63S PSY

       UP

  • R64A PSY

       UP

  • R64H PSY

       UP

  • R64L PSY

       UP

  • R64M PSY

       UP

  • R64S PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71M PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64L

Reference #: IC99416

Modified date: 23 April 2015