IBM Support

IC99380: "LABEL LIBVOLUME" GENERATES MESSAGE ANR9999D WHEN A VOLUME HAS A NON-STANDARD IBM TAPE LABEL

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APAR status

  • Closed as program error.

Error description

  • The "LABEL LIBVOLUME" command can generate an ANR9999D error
    message when a new volume contains a non-standard IBM tape
    label.  This can occur for numerous reasons, but one example
    is that another application generated the label and it does
    not conform to expected IBM labeling standards.
    
    In the Tivoli Storage Manager actlog, the following messages
    are logged:
    
      ANR9999D_2454833596 ErrorHandler(pvrntp.c:8374) Thread<1835>:
                          Unexpected RC=13, VOL=UNKNOWN, DRIVE=DRIVE
                          (/dev/IBMtape1)
      ANR9999D Thread<1835> issued message 9999 from:
      ANR9999D Thread<1835>  0x00000000dc15a3 OutDiagToCons
      ANR9999D Thread<1835>  0x00000000dc43a5 outDiagfExt
      ANR9999D Thread<1835>  0x00000000eb3b06 ErrorHandler
      ANR9999D Thread<1835>  0x00000000eb7e0d NtpReadLabel
      ANR9999D Thread<1835>  0x00000000a3ac26 ReadWriteLabel
      ANR9999D Thread<1835>  0x00000000a497e7 ScsiLabelVolume
      ANR9999D Thread<1835>  0x00000000a181e5 LabelThread
      ANR9999D Thread<1835>  0x00000000e5905a StartThread
      ANR9999D Thread<1835>  0x000030aaa077f1 *UNKNOWN*
      ANR9999D Thread<1835>  0x000035582e5ccd *UNKNOWN*
    
    The root cause of this problem is that the existing label is
    not of an expected format (the label length is too long).
    Despite the error, Tivoli Storage Manager is able to re-label
    the volume with success (ANR8810I).  The ANR9999D error is
    benign.
    
    Customer/L2 Diagnostics:
    A Tivoli Storage Manager server trace with PVR traceflag shows
    the following:
    
      14:20:37.382 &#65517;1835&#65529;&#65517;pvrntp.c&#65529;&#65517;7572&#65529;&#65517;ReadLabelBlocks&#65529;:Reading
                   label blocks from NTP drive DRIVE1
                   (/dev/IBMtape1)
      14:20:37.387 &#65517;1835&#65529;&#65517;pspvr.c&#65529;&#65517;3960&#65529;&#65517;PvrPsTapeIoctl&#65529;:Tape IOCTL
                   return code rc = 0
      14:20:57.015 &#65517;1835&#65529;&#65517;pspvr.c&#65529;&#65517;3835&#65529;&#65517;PvrPsDevRead&#65529;:handle = 12,
                   read amt = -1, numBytes requested = 80, errno
                   = 75
      14:20:57.015 &#65517;1835&#65529;&#65517;psntpop.c&#65529;&#65517;3498&#65529;&#65517;DetermineResult&#65529;:Error
                   performing READ operation on drive DRIVE1
                   (/dev/IBMtape1); errno = 75
    
    Initial Impact:
    Low
    
    Tivoli Storage Manager Versions Affected:
    All Tivoli Storage Manager servers on UNIX platforms.
    
    Additional Keywords:
    TSM LIBVOL LABEL VOL VOLUME CHECKIN MSGANR9999D RC=13
    READWRITELABEL
    
    | MDVPARTL 6.3.4.0-TIV_5698MSV | (IC90402)
    

Local fix

  • Ignore the benign ANR9999D message
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 LABEL LIBVOLUME command.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5.0 and 7.1.1.                 *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms: AIX, HP, Linux, and Solaris.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99380

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-14

  • Closed date

    2014-04-07

  • Last modified date

    2014-04-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IC99380

Modified date: 07 April 2014