IC99305: M/T 9235: WEBSPHERE DATAPOWER SOA APPLIANCE MIGHT INCORRECTLY REPORT THE FAILURE OF TWO POWER SUPPLIES
Fixes are available
Closed as program error.
The IBM WebSphere DataPower M/T 9235 appliance might incorrectly report the failure of two power supplies. This message is not reported on all appliances. When this issue occurs, the following messages are present in the DataPower logs: System power supply #2 has failed. or logging event code: 0x80400022 System power supply #2 To check if this is a problem, issue the following CLI commands on the appliance: co test hardware exit The following output from the test hardware command confirms this problem: [failure] Power supply '1' has no AC input power, or is not present. [failure] Power supply '2' has no AC input power, or is not present. Other results in the test hardware command might also show incorrect values. This problem does not affect the operation of the appliance other than the continuous reporting of the power supply failure message. Note: A working power supply has a green LED.
Issue the "shutdown reboot" command.
Customers with 9235 hardware platforms might experience the PSU sensors error.
Fix is available in 22.214.171.124 and 126.96.36.199. For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
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