IBM Support

IC99107: WINDOWS 32BIT VM SCAN INIT ERROR IN APP CONFIG STATUS REPORT

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During VM scan for Application Protection reports, the scan for
    32 bit Windows VMs always fails with "initialization error"
    displayed in the "Application Configuration Status" report. This
     is due to a programming error where 64 bit code is injected to
    32 bit machines.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TSM for VE 7.1 Application protection        *
    *                 reports                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: One of the code paths during scan       *
    *                      initialization is missing the check     *
    *                      for VM bit-ness before injecting the    *
    *                      code to VM. As a result, VM scan for    *
    *                      32 bit Windows VMs always fails with    *
    *                      "initialization error" displayed in     *
    *                      the "Application Configuration          *
    *                      Status" report.                         *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 7.1.1. Note that until the fixing  *
    *                 level is available, this information is      *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    During VM scan for Application Protection reports, the scan for
    32 bit Windows VMs always fails with "initialization error"
    displayed in the "Application Configuration Status" report.
    This is due to a programming error where 64 bit code is
    injected to 32 bit machines.
    

Problem conclusion

  • Add the check for bit-ness before injecting c++ code to guest
    machines
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99107

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-31

  • Closed date

    2014-03-04

  • Last modified date

    2014-03-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71L PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71L

Reference #: IC99107

Modified date: 04 March 2014