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IC99083: TIVOLI STORAGE MANAGER FAILS TO START AFTER UPGRADE TO V7.1.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager Server fails to start after
    successful upgrade to V7.1.
    Customer/L2 Diagnostics:
    The following messages are displayed during server startup:
    ANR0162W Supplemental database diagnostic information:
    -1:42601:-104
    (■IBM■CLI Driver■DB2/NT64 SQL0104N  An unexpected token "("
    was found
    following ""."NODES" SET  WHERE".  Expected tokens may include:
    "@".
    SQLSTATE=42601).
    ANR0157W Database operation UPDATE for table Nodes failed with
    result code 2343 and tracking ID: 00000000024B2490.
    ANR0158W Database operation UPDATE for table Nodes failed with
    operation code 2343 and tracking id 00000000024B2490. The data
    for column 0 is: (string, len=10)0x4644495246494C524547.
    ANR0103E admnode.c(25990): Error 2343 updating row in table
    "Nodes".
    ANR9999D_1490373789 AdmConvertNodeAttrs(admnode.c:25815)
    Thread<0>: Error 2343 converting the attributes for node
    NODENAME
    ANR9999D Thread<0> issued message 9999 from:
    ANR9999D Thread<0>  000007FEE6AA0825 OutDiagToCons()+155
    ANR9999D Thread<0>  000007FEE6A9A75C outDiagfExt()+10c
    ANR9999D Thread<0>  000007FEE62A1BCB AdmConvertNodeAttrs()+1ab
    ANR9999D Thread<0>  000007FEE6239E56 admInitPart2()+42c6
    ANR9999D Thread<0>  000007FEE62356C4 admInit()+54
    ANR9999D Thread<0>  000007FEE61E043E StartServer()+3be
    ANR9999D Thread<0>  000007FEE61DBC5F admStartServer()+ff
    ANR9999D Thread<0>  000007FEE61C23FF adsmMain()+134f
    ANR9999D Thread<0>  000000013FB7110D main()+8d dsmserv.c:241
    ANR9999D Thread<0>  000000013FB7271B __tmainCRTStartup()+10f
    crtexe.c:536
    ANR9999D Thread<0>  00000000773C652D BaseThreadInitThunk()+d
    ANR9999D Thread<0>  00000000777AC541 RtlUserThreadStart()+21
    ANR9999D_3211700223 AdmConvertNodeAttrs(admnode.c:25826)
    Thread<0>: Node
    Attributes conversion failed with error 2343.
    ANR9999D Thread<0> issued message 9999 from:
    ANR9999D Thread<0>  000007FEE6AA0825 OutDiagToCons()+155
    ANR9999D Thread<0>  000007FEE6A9A75C outDiagfExt()+10c
    ANR9999D Thread<0>  000007FEE62A1C4F AdmConvertNodeAttrs()+22f
    ANR9999D Thread<0>  000007FEE6239E56 admInitPart2()+42c6
    ANR9999D Thread<0>  000007FEE62356C4 admInit()+54
    ANR9999D Thread<0>  000007FEE61E043E StartServer()+3be
    ANR9999D Thread<0>  000007FEE61DBC5F admStartServer()+ff
    ANR9999D Thread<0>  000007FEE61C23FF adsmMain()+134f
    ANR9999D Thread<0>  000000013FB7110D main()+8d dsmserv.c:241
    ANR9999D Thread<0>  000000013FB7271B __tmainCRTStartup()+10f
    crtexe.c:536
    ANR9999D Thread<0>  00000000773C652D BaseThreadInitThunk()+d
    ANR9999D Thread<0>  00000000777AC541 RtlUserThreadStart()+21
    ANR0369I Stopping the database manager because of a server
    shutdown.
    ANR0991I Server shutdown complete.
    The error is caused by one or more nodes not accessing the
    server since before V5.5.
    Initial Impact: High
    Tivoli Storage Manager Versions Affected:
    7.1/Windows, Linux
    Additional Keywords:
    TSM ANR0103E ANR0162W ANR0157W
    

Local fix

  • The following SQL statement can be used to find a list of node
    names that have this problem:
    db2 => connect to tsmdb1
    db2 => set schema tsmdb1
    db2 => select nodename from nodes left join extended_attributes
    on nodes.nodename = extended_attributes.owner where
    extended_attributes.owner is NULL
    For each of these nodes an entry needs to be created in the
    extended attributes table:
    db2 => insert into extended_attributes (OWNER,NAME,TYPE,INT32)
    values ('NODENAME','NODE_PASSEXP',3,99)
    Where NODENAME is replaced by a node name from the above select
    statement.  This will set a password expiration of 99 days for
    that node.  The UPDATE NODE command can be used to reset the
    password expiration once the server is started successfully.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Tivoli Storage Manager server users.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.1. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99083

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-30

  • Closed date

    2014-03-31

  • Last modified date

    2014-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmserv
    

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 71W

Reference #: IC99083

Modified date: 31 March 2014