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IC99013: TSMUTIL1.DLL FILE MAY BE REMOVED BY UPGRADE THE SERVER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Running tsmdiag fails to collect all
    required information after upgrading the TSM Server.
    
    Some files such as actlog_last24hrs or qsystem are blank.
    Issuing "dsmadmc" from the tsmdiag directory results in a popup
    with the following message:
    ======
    dsmadmc.exe - system error can not startup program because
    tsmutil1.dll
    does not exist in this computer
    ======
    
    This is due to the tsmutil1.dll library being removed from the
    C:\Program Files\Tivoli\TSM\server\tsmdiag\ directory on
    upgrade. This dll is required by tsmdiag to issue commands to
    the TSM Server through dsmadmc.exe.
    
    The problem may occur after upgrading from a 6.2.x or below
    release to a 6.3.x or above release.
    
    Tivoli Storage Manager Versions affected:
    Tivoli Storage Manager Server 6.3 and 7.1 on Windows  platforms.
    
    Additional Keywords:
    tsmutil1.dll
    
    Initial Impact:
    Low
    

Local fix

  • Repair the server install by navigating to "Programs and
    Features", right clicking on the TSM Server entry and selecting
    "Repair." or Copy tsmutil1.dll from C:\Program
    Files\Tivoli\TSM\console\ to C:\Program
    Files\Tivoli\TSM\server\tsmdiag\
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1. Note that this is *
    *                                                              *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC99013

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-27

  • Closed date

    2014-02-19

  • Last modified date

    2015-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R55W PSY

       UP

  • R61W PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IC99013

Modified date: 16 September 2015