A fix is available
APAR status
Closed as program error.
Error description
Running tsmdiag fails to collect all required information after upgrading the TSM Server. Some files such as actlog_last24hrs or qsystem are blank. Issuing "dsmadmc" from the tsmdiag directory results in a popup with the following message: ====== dsmadmc.exe - system error can not startup program because tsmutil1.dll does not exist in this computer ====== This is due to the tsmutil1.dll library being removed from the C:\Program Files\Tivoli\TSM\server\tsmdiag\ directory on upgrade. This dll is required by tsmdiag to issue commands to the TSM Server through dsmadmc.exe. The problem may occur after upgrading from a 6.2.x or below release to a 6.3.x or above release. Tivoli Storage Manager Versions affected: Tivoli Storage Manager Server 6.3 and 7.1 on Windows platforms. Additional Keywords: tsmutil1.dll Initial Impact: Low
Local fix
Repair the server install by navigating to "Programs and Features", right clicking on the TSM Server entry and selecting "Repair." or Copy tsmutil1.dll from C:\Program Files\Tivoli\TSM\console\ to C:\Program Files\Tivoli\TSM\server\tsmdiag\
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.5 and 7.1.1. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IC99013
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-27
Closed date
2014-02-19
Last modified date
2015-09-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55W PSY
UP
R61W PSY
UP
R62S PSY
UP
R62W PSY
UP
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Document Information
Modified date:
16 September 2015