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IC98992: SERVER MAY CRASH AT BFGETALIASES UNDER HEAVY WORKLOAD

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Storage Manager server may crash with following call
    stack:
    
    (dbx) where
    BfGetAliases(??, ??, ??, ??, ??, ??) at 0x10076badc
    BfTestBackupFile(0x0, 0x0, 0xfbe97e0, 0x11f52fd48, 0x13b6ee1f0,
    0x13b6ee240) at 0x10075d74c
    AfBackupPoolQueueThread(??) at 0x100a2c23c
    StartThread(??) at 0x10000c260
    
    This crash can occur in very rare circumstances when there is a
    lot of activity taking place on the server and there are
    multiple copy and / or active-data storage pools being used in
    the environment.
    
    TSM Versions Affected:
    Tivoli Storage Manager server V6 and V7 on all platforms.
    
    Initial Impact:
    Low
    
    Special Activity:
    | MDVREGR 6.2.3.0-TIV_5698MSV |
    
    Additional Keywords:
    TSM 69300 zztsm61 zztsm62 zztsm63 zztsm71 BfGetAliases
    BfTestBackupFile AfBackupPoolQueueThread
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1. Note that this is *
    *                                                              *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98992

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-27

  • Closed date

    2014-01-31

  • Last modified date

    2014-02-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IC98992

Modified date: 04 February 2014