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IC98885: DSMQSAN CAN CORE DUMP ON AIX WHEN ACTLOG REPORTS 'ANR9999D_2592523837 READRESPONSEHEADER' ERROR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If 'devices.common.IBM.fc.hba-api' fileset is not installed on
    AIX, and 'sandiscovery' option is enabled,
    and if san discovery is called/required, then the standalone
    'dsmqsan' binary can crash and produce a core dump. However, TSM
    server is still running normally.
    
    
    The activity log reports:
    
    ANR9999D_2592523837  ReadResponseHeader(psdiscvr.c:1784)
    Thread<22>: Error reading response from san utility   module -
    pid: 45744284, 0 of 12 bytes read
    
    Verify the fileset is not installed with:
    
    lslpp -l devices.common.IBM.fc.hba-api
    
    Tivoli Storage Manager Versions Affected:
    All Tivoli Storage Manager server versions 6.x and 7.x
    
    
    
    Initial Impact:
    Low
    
    Additional Keywords:
    zztsm63 zztsm71 core crash abend dsmqsan sandiscovery
    

Local fix

  • Install the 'devices.common.IBM.fc.hba-api' fileset on AIX
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 SANdiscovery without installing              *
    *                 device.common.IBM.fc.hba-api fileset.        *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1.                   *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    ANR8228E Fileset devices.common.IBM.fc.hba-api is not
    installed on the system.
    Explanation
    The specified fileset is required for the SAN discovery
    operation. Install the latest maintenance for this fileset if
    the SANDISCOVERY option  is set to ON.
    Sysact
    Server operation continues, but without accurate SAN device
    mapping.
    Uresp
    Install latest version of the device.common.IBM.fc.hba-api
    fileset.
    
    Affected platforms: AIX.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98885

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-22

  • Closed date

    2014-03-26

  • Last modified date

    2014-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R71A PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IC98885

Modified date: 26 March 2014