APAR status
Closed as program error.
Error description
The 7.1 Tivoli Storage Manager server will fail to install on FISMA/NSA compliant systems which require that execute permissions be disabled for the /tmp filesystem (NOEXEC). Under such circumstances, the installer will fail similar to the following: There were problems during the installation. ERROR: Error during "pre-install configure" phase: V. View Message Details Options: F. Finish -----> ■F v =====> IBM Installation Manager> Error ERROR: Error during "pre-install configure" phase: Details: ERROR: Error ANRI1061E: The db2ckupgrade failed for database TSMDB1 in instance tsminst1. Explanation: STDOUT ==================== STDERR ==================== /bin/sh: /tmp/db2tmp/ese/db2ckupgrade: Permission denied There is currently no option available to change the extract and execute location of temporary installation files to a filesystem other than /tmp in the 7.1 release. Customer/L2 Diagnostics: None. Initial Impact: Medium Tivoli Storage Manager Versions Affected: All 7.1 Tivoli Storage Manager server users on NSA compliant UNIX systems. Additional Keywords: TSM UNIX NSA FISMA INSTALL FAILURE 71 7.1 DB2CHKUPGRADE DB2TMP ANRI1061E FAIL NOEXEC
Local fix
Temporarily allow execution of programs from /tmp. See TechNote 1663973 for more information: http://www.ibm.com/support/docview.wss?uid=swg21663973
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * * * * After applying the fixing level. Use the following * * instructions to change the DB2 temporary directory during * * the installation on AIX, Linux, HP-UX and Solaris. * * * * Using a non-default DB2 temporary directory * * * * The Tivoli Storage Manager installer uses the /tmp directory * * as the default temporary location to extract the DB2 package * * and run the DB2 installer. The DB2 installer program also * * uses the /tmp directory as part of the installation process. * * You can override Tivoli Storage Manager temporary location * * as follows: * * * * 1. Install the IBM Installation Manager, if it is not * * already installed. * * * * 2. Add the following line to the * * /opt/IBM/InstallationManager/eclipse/IBMIM.ini file: * * * * -DDB2TMPDIR=/new_db2_tmp_location * * * * 3. Set the DB2TMPDIR environment variable to point at the * * new temporary directory: * * * * export DB2TMPDIR=/db2home/db2inst1/tmp * * * * 4. Ensure that you run the Tivoli Storage Manager in the * * environment with the DB2TMPDIR variable set. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux.
Temporary fix
Comments
APAR Information
APAR number
IC98871
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-21
Closed date
2015-03-27
Last modified date
2015-03-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
27 March 2015