IBM Support

IC98681: TIVOLI STORAGE MANAGER LTO5 FORMAT DEFINITION OVERWRITES THE LTO6 FORMAT DEFINITION FOR EXTERNAL LIBRARY

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In a Tivoli Storage Manager environment where LTO6 drives are
    used the following error occurs when mounting/dismounting a tape
     despite all the definitions for Device Class, Drives and
    Library being correctly set up:
    
    ANR8468I LTO volume Z08400L6 dismounted from drive ATLGG299
              (/dev/rmt78) in library ATLGG299. (SESSION: 441)
     ANR9999D_3885841786 GeneratePriorityDeviceTypes(mmsext.c: 3246)
              Thread<1396>: Unsupported density format 00000800.
     ANR9999D Thread<1396> issued message 9999 from: (SESSION: 444)
     ANR9999D Thread<1396>  0x000000010001ca7c StdPutText
     ANR9999D Thread<1396>  0x000000010001d514 OutDiagToCons
     ANR9999D Thread<1396>  0x00000001000090bc outDiagfExt
     ANR9999D Thread<1396>  0x0000000100b7fc28
    GeneratePriorityDeviceTypes
     ANR9999D Thread<1396>  0x0000000100b7e4dc ExtMount
     ANR9999D Thread<1396>  0x0000000100b7d470 ExtMountVolume
     ANR9999D Thread<1396>  0x00000001005789e4 MmsMountVolume
     ANR9999D Thread<1396>  0x0000000100ce56bc LtoOpen
     ANR9999D Thread<1396>  0x000000010042936c AgentThread
     ANR9999D Thread<1396>  0x000000010000c264 StartThread
     ANR8337I LTO volume Z08400L6 mounted in drive ATLGG299
     ANR0511I Session 444 opened output volume Z08400L6.
    
     ANR9999D_3885841786 GeneratePriorityDeviceTypes(mmsext.c: 3246)
              Thread<1396>: Unsupported density format 00000800.
    
      The problem is a cosmetic error which produces many
    "ANR9999D_3885841786" messages in the activity log.
    The tape reads/writes will be performed successfully. This error
    comes up when loading/unloading cardridges in  drives.
    
    
    A PVR MMS NA trace will shows:
    
    
    08:07:41.904
    [25452][mmsext.c][2306][ExtLibProcessInitialize]:Initializing
    external library path
    '/opt/IBM/ermm/client/tsm/elm_CHWTTSMB1_atlgg299'.
    08:07:41.988
    [25452][psext.c][604][psExtLibProcessInitialize]:Synchronize
    message
    successful(READY!!!3/4/5/6/7/8/9/10/11/12/13/14/15/16/17/18/19/2
    0/21/22/23/24/25/26/27/28/30/31/
    08:07:41.989 [25452][mmsext.c][3140][ExtWritePipe]:Write
    'INITIALIZE ATLGG299
    08:07:42.161 [25452][mmsext.c][2558][ExtReadPipe]:Read
    'INITIALIZE ATLGG299 COMPLETE, RESULT=SUCCESS
    08:07:42.161
    [25452][mmsext.c][3471][sendReceiveGenericRequest]:receive-reque
    st rc = 0
    08:07:42.161 [25452][mmsext.c][2784][ExtSendInitialize]:request
    init rc = 0
    08:07:42.162
    [25452][output.c][7531][PutConsoleMsg]:ANR9999D_3885841786
    GeneratePriorityDeviceTypes(mmsext.c:3246) Thread<25452>:
    Unsupported density format 00000800.~
    08:07:42.162 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452> issued message 9999
    from:~
    08:07:42.162 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x000000010001ca7c
    StdPutText ~
    08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x000000010001d514
    OutDiagToCons ~
    08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x00000001000090bc
    outDiagfExt ~
    08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x0000000100b7fc28
    GeneratePriorityDeviceTypes ~
    08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x0000000100b7e4dc
    ExtMount ~
    08:07:42.163 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x0000000100b7d470
    ExtMountVolume ~
    08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x00000001005789e4
    MmsMountVolume ~
    08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x0000000100ce56bc
    LtoOpen ~
    08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x000000010042936c
    AgentThread ~
    08:07:42.164 [25452][output.c][7531][PutConsoleMsg]:ANR9999D
    Thread<25452>  0x000000010000c264
    StartThread ~
    08:07:42.165
    [25452][psext.c][368][psExtGetUserid]:psExtGetUserId returned
    with uid = chwtsmb1 and
    rc = 0.
    08:07:42.166 [25452][mmsext.c][3140][ExtWritePipe]:Write 'MOUNT
    ATLGG299 Z09852L6 READWRITE  10
    chwtsmb1 1
    08:08:11.403 [25452][mmsext.c][2558][ExtReadPipe]:Read 'MOUNT
    ATLGG299 Z09852L6 COMPLETE ON
    /dev/rmt67, RESULT=SUCCESS
    08:08:11.403 [25452][mmsext.c][2933][ExtSendMount]:Mounted
    volume 'Z09852L6'
    08:08:11.403 [25452][mmsext.c][2450][ExtMount]:send mount rc = 0
    08:08:11.403 [25452][mmsext.c][3284][HandleExtRetcodes]:Ext
    return code = 0, pid=8217488
    
    
    
    The problem is caused by the fact that Tivoli Storage Manager
    erroneously   forces the  LTO5 format definition to overwrite
    the LTO6 format definition for external library
    
    Tivoli Storage Manager Versions Affected:
    All TSM version 6.x and 7.x
    
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    LTO6 GeneratePriorityDeviceTypes unsupported ANR9999d
    

Local fix

  • Ignore the message. The operation will be successful.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users of   *
    *                 an external library with LTO6 tape drives.   *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.2.6, 6.3.5, and 7.1.1.           *
    *                 Note that this is subject to change at the   *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    
    Affected platforms: AIX, HP, Linux, Solaris, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98681

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-13

  • Closed date

    2014-01-15

  • Last modified date

    2014-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R62A PSY

       UP

  • R62H PSY

       UP

  • R62L PSY

       UP

  • R62S PSY

       UP

  • R62W PSY

       UP

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63L

Reference #: IC98681

Modified date: 15 January 2014