IBM Support

IC98671: SERVER MAY HANG AFTER HALT COMMAND ISSUED.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A very small timing window exists after the HALT command is
    issued where the main thread can try to close a connection
    that has already been released and can result in a hang
    condition.
    
    Tivoli Storage Manager Versions Affected:
    All 6.x servers on all platforms
    
    Customer/L2 Diagnostics
    Callstack for the Main Thread:
    (dbx) thread current XXXX
    (dbx) where
    _cond_wait_global(??, ??, ??) at 0x900000000c93b60
    _cond_wait(??, ??, ??) at 0x900000000c946f4
    pthread_cond_wait(??, ??) at 0x900000000c953dc
    pkWaitConditionTracked(??, ??, ??, ??, ??) at 0x1000079f0
    DbiParticipate@AF31_6(??, ??, ??, ??) at 0x1001b6460
    DbiEvalSQLOutcomeX(??, ??, ??, ??, ??, ??, ??, ??) at
    0x1001053d8
    RdbCloseConnection(??, ??, ??) at 0x10010253c
    DbiReleaseAll(??) at 0x100103c40
    RdbDeactivateDatabase(??, ??) at 0x1001b9344
    dbiHalt(??, ??, ??, ??) at 0x1001d8f64
    admStartServer(??, ??) at 0x1001da19c
    dsmserv.main(??, ??) at 0x100000fb4
    
    Initial Impact: Low
    Additional Keywords:
    

Local fix

  • None.
    
    Follow these steps to recover:
    1. Login to the OS as the Server instance owner (by default this
       is  tsminst1).
    2. Kill the Server proces using OS commands.
    3. Run these DB2 commands:
       db2 force application all
       db2 terminate
       db2stop
    4. Restart the Tivoli Storage Manager Server normally.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1. Note that this is *
    *                                                              *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98671

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-10

  • Closed date

    2014-01-27

  • Last modified date

    2014-01-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IC98671

Modified date: 27 January 2014