IBM Support

IC98465: INCORRECT RESTORE OF SYSTEM DISK WITH NTFS MOUNTED VOLUME(S) USING LOCAL BACKUPSET ON CLIENT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description:
    When restoring a drive that has been set up with junction
    point(s) for NTFS mounted volume(s) from a local backupset
    the restore process does not consider the junction point(s).
    Instead the folder(s) under the junction point are restored
    directly into the root
     of the system drive causing potentially a full condition for
    the disk.
    
    This happens only when using client local backupset restore.
    Restoring from a backupset on the Tivoli Storage Manager Server
    the problem does not occur.
    The problem occurs using both graphical user interface and dsmc
    command line
    
    An example:
    
    Consider you have the following structure for C:\ Drive:
    
    C:\Folder 1
    C:\Folder 2
    C:\Junction Point\Folder 3
    C:\Junction Point\Folder 4
    
    When trying to restore this structure using option  -local:
     dsmc restore backupset w:\backupsetname.ost c:\*.* -loc=file
    -subdir=yes -repl=all
    
    the resulting folder structure will be:
    C:\Folder 1
    C:\Folder 2
    C:\Folder 3
    C:\Folder 4
    C:\Junc Point\
    
    Tivoli Storage Manager Versions Affected:
    All TSM Client version 6.x and 7.1
    
    
    Initial Impact:
    Medium
    
    Additional Keywords:
    restore local backupset junction point NTFS mounted
    

Local fix

  • Restore from a backupset stored on the Tivoli Storage Manager
    Server.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: The following backup-archive client          *
    *                 versions are affected on all platforms:      *
    *                                                              *
    *                 - 4.2.2 - 7.1.0                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.4.2 and 7.1.1. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • The problem described in this APAR has been fixed so that it no
    longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98465

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-23

  • Closed date

    2014-01-17

  • Last modified date

    2014-01-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSMC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R64A PSY

       UP

  • R64H PSY

       UP

  • R64L PSY

       UP

  • R64M PSY

       UP

  • R64S PSY

       UP

  • R64W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71M PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IC98465

Modified date: 17 January 2014