IBM Support

IC98447: SYSTEMSTATE BACKUP LOGS ANS1751E ERROR WHEN HANDLING SQL SERVER FILESTREAM SHARE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • System state backup will complete successfully but will log
    error
    "ANS1751E Error processing '\\unc_name\mssqlserver': The file
    system can not be accessed"
    in dsmerror.log on an Microsoft SQL server system where
    '\\unc_name\mssqlserver' is an  SQL Server FILESTREAM share.
    
    The error has no impact on the systemstate backup processing.
    
    Initial Impact:
    Low
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager Client  versions 5.5.x, 6.x and 7.1.x on
    Microsoft Windows platform
    
    
    Additional Keywords:
    TSM zz61 zz62 zz63 zz71 systemstate backup streams
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Backup/Archive client v5.5 - v7.1 on         *
    *                 Windows platform.                            *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.4.2 and 7.1.1. Note that until    *
    *                 the fixing level is available, this          *
    *                 information is subject to change at the      *
    *                 discretion of IBM                            *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC98447

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-20

  • Closed date

    2014-02-28

  • Last modified date

    2014-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSM      DSMC     DSMCSVC
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R64W PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64W

Reference #: IC98447

Modified date: 28 February 2014