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IC97683: MAC CLIENT DSMCAD ATTEMPTS TO START DSMC WHICH THEN CRASHES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The 6.4 Mac BAClient will have the dsmcad/scheduler running. A
    user will not be logged on.  The dsmcad/scheduler attempts to
    start dsmc which then can crash.
    
    Customer/L2 Diagnostics (if applicable)
    A Diagnostic Report is generated and can be located at
    /Library/Logs/DiagnosticReports/
    The report file name will start with dsmc.
    The report will be similar to this output:
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib              0x00007fff8c81cf6a flockfile
    + 18
    1   libsystem_c.dylib              0x00007fff8c82d040
    vfwprintf_l + 92
    2   libsystem_c.dylib              0x00007fff8c820060 fwprintf +
    186
    3   dsmc                           0x0000000106255bfb
    psEnvInit(int) + 203
    4   dsmc                           0x00000001061cf8da
    newNlsGlobalObject(void (**)(wchar_t*), int) + 58
    5   dsmc                           0x0000000106276ca4
    dsCoreInit(void (**)(wchar_t*), int) + 52
    6   dsmc                           0x0000000106276ae5
    dsCommonInitCore(cliType_t, void (**)(wchar_t*)) + 117
    7   dsmc                           0x0000000106276b97
    dsCommonInit(dsInitInfo*) + 119
    8   dsmc                           0x0000000105eae029
    dscInit(int, char**, cliType_t) + 281
    9   dsmc                           0x0000000105eaf5f7
    dscmain(int, char**) + 39
    10  dsmc                           0x0000000105f39bd5 main + 37
    11  libdyld.dylib                  0x00007fff8f8b95fd start + 1
    
    *NOTE*
    None
    
    Platforms affected:
    6.4 MacIntosh
    Note:. The "problem" code was introduced in 2008 and only
    recently started to fail.  This indicates that the behavior of
    Mac OS X has changed but it's unknown exactly when this
    occurred.  This was seen with Mac OSX 10.8.4 (12E55)
    
    
    Initial Impact: Medium
    
    Additional Keywords: abend core 99714
    

Local fix

  • User must remain logged in while the DSMCAD/scheduler is
    running.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: BA Clients using the scheduler at the 6.4    *
    *                 and 7.1 versions running on Mac OS X 10.8    *
    *                 and 10.9.  Crash occurs when a scheduled     *
    *                 operation is attempted and there is no       *
    *                 user logged into the system                  *
    ****************************************************************
    * PROBLEM DESCRIPTION: If there is no user logged into the     *
    *                      system and a scheduled operation is     *
    *                      attempted, dsmc will crash while        *
    *                      attempting to process the support       *
    *                      languages on the system.                *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.4.2 and 7.1.1. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    See ERROR DESCRIPTION
    

Problem conclusion

  • The problem has been fixed so that it no longer occurs.
    

Temporary fix

  • A fix for this problem is currently targeted for interim fix
    package 6.4.1.5. Until the interim fix is actually available
    this information is subject to change at the discretion of IBM.
    

Comments

APAR Information

  • APAR number

    IC97683

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    64M

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-14

  • Closed date

    2013-12-20

  • Last modified date

    2013-12-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R64M PSY

       UP

  • R71M PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 64M

Reference #: IC97683

Modified date: 20 December 2013