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IC97662: ANR9999D_1993135396 BEING RAISED WHEN STARTING UP THE SERVER BY A DIFFERENT INSTANCE ID.

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APAR status

  • Closed as program error.

Error description

  • The Tivoli Storage Manager instance may fail to start with
    the following error:
    
    
    ANR9999D_1993135396 MonInitSendMailProc(monalert.c:2932)
    Thread<1>: Error creating procedure send mail - rc 1040
    
    
    The problem occurs when starting up the the Tivoli
    Storage Manager Server using different instance userID.
    
    
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager V6.3.4.xxx and later
    
    
    
    
    Initial Impact:
    Medium
    
    
    
    
    Additional Keywords:
    TSM alternate instance ID ANR9999D_1993135396
    MonInitSendMailProc zz63
    

Local fix

  • 1) Run DB2 command "drop procedure tsmdb1.send_mail" by an
    authorized account before starting the server
    2) After start of the server, run Tivoli Storage Manager command
    "Set ALERTEMail on" to reactivate this function.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1. Note that this    *
    *                 is subject to change at the discretion of    *
    *                 IBM.                                         *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC97662

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-14

  • Closed date

    2014-01-08

  • Last modified date

    2014-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP

  • R71A PSY

       UP

  • R71H PSY

       UP

  • R71L PSY

       UP

  • R71S PSY

       UP

  • R71W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63A

Reference #: IC97662

Modified date: 08 January 2014