IBM Support

IC97178: TIME DIFFERENCE IN ALERT EMAIL HEADER.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The timestamp in the alert email header may be different than
    when the email arrived if the Tivoli storage manager server is
    in a different timezone than the SMTP server.  The timestamp in
    the email body is correct. The time difference in this case is
    approximately the GMT/UTC offset.
    
    Initial Impact:
    
    Medium
    
    Tivoli Storage Manager Versions Affected:
    
    Tivoli Storage Manager server version 6.3.4 and later on windows
    platform
    Additional search keywords:
    Operations Center OC
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.3.5 and 7.1.1. Note that this is *
    *                                                              *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Solaris, Linux,  and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC97178

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    63W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-24

  • Closed date

    2013-11-06

  • Last modified date

    2014-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R63A PSY

       UP

  • R63H PSY

       UP

  • R63L PSY

       UP

  • R63S PSY

       UP

  • R63W PSY

       UP



Document information

More support for: Tivoli Storage Manager

Software version: 63W

Reference #: IC97178

Modified date: 03 November 2014