Fixes are available
APAR status
Closed as program error.
Error description
When attempting to access a tape drive, the Tivoli Storage Manager server will first attempt to open the tape device and, if successful, will then attempt to verify the appropriate device has been opened by comparing the serial number returned from the device with the corresponding serial number stored in the drive descriptor on the Tivoli Storage Manager server. In the event that the tape device cannot be opened, an ANR8779E error is generated and the corresponding errno returned from the failed open() request is displayed. If the tape device is successfully opened, but there is a discrepancy between the serial number returned from the device and the serial number in the drive descriptor, an ANR8779E error will be generated, but the message will display the file handle of the opened device. In situations where the tape device is successfully opened, but validation of the drive serial number fails, the ANR8779E error is misleading as this error indicates a problem opening the tape drive. An additional message (ANR9010W) was introduced in the 6.2.5 and 6.3.4 versions of the Tivoli Storage Manager server code that will now indicate when a device cannot be successfully accessed due to drive validation having failed. There are, however, certain conditions under which drive validation can fail and the ANR8779E error will be generated with no corresponding ANR9010W message. This APAR is being opened to address the need for the Tivoli Storage Manager server to consistently generate the ANR9010W message when drive validation fails. Tivoli Storage Manager Versions Affected: All versions and platforms Initial Impact: Low Additional Keywords: opendrivewithwait inquiry xinquiry mismatch san discovery
Local fix
Enable SANDISCOVERY on the Tivoli Storage Manager Server to allow for the path definitions to be dynamically updated when serial number discrepancies are identified.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * SCSI and ACSLS libraries. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.3.5. Note that this is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC95694
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-09-03
Closed date
2013-09-23
Last modified date
2013-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R63Z PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62L"}]
Document Information
Modified date:
23 September 2021