IBM Support

IC94481: WATCHDOG RESTART WHEN SAVING CONFIGURATION, IF DHCP IS CONFIGURED BUT NOT AVAILABLE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • One case where this problem was seen is this:
    * DHCP is enabled on an interface with no DHCP server
    * while the interface is sending DHCP requests, reconfigure it
    to no DHCP and attempt to save.
    This might cause a watchdog restart.
    

Local fix

  • Do not configure interfaces for DHCP unless your DHCP server is
    reliable.
    

Problem summary

  • Affected are DataPower configurations with network interfaces
    set to dynamic IP address via DHCP.
    
    If the DHCP server is not responsive, the appliance might
    restart with a watchdog.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC94481

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    500

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-30

  • Closed date

    2013-08-30

  • Last modified date

    2013-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R402 PSN

       UP

  • R500 PSN

       UP

  • R600 PSN

       UP



Document information

More support for: IBM DataPower Gateways
General

Software version: 5.0.0

Reference #: IC94481

Modified date: 20 September 2013