IBM Support

IC85067: HELP IS NOT ALWAYS AVAILABLE FOR TRAP EVENT SUBSCRIPTIONS ADDED TO THE SNMP SETTINGS

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When an event subscription is added on the Trap Event
    Subscriptions tab of the Configure SNMP Settings, and help is
    requested for that subscription, by selecting the subscription
    and the clicking on the Help button, help is not always
    available.
    
    For example, when help is selected for 0x01b6000c, the following
    is displayed:
    
      Event Code 0x01b6000c - Certificate is about to expire
    
      The Certificate Monitor noticed that the specified certificate
      is about to expire.
      --------------------------------------------------------------
      Level:  info
      --------------------------------------------------------------
      Suggestion:
      No suggestion available
    
    However, when help is selected for 0x082c0006d, the following
    is displayed but no information is provided:
    
      Event Code 0x82c0006d -
    
      --------------------------------------------------------------
      Suggestion:
      No suggestion available
    
    There are cases where both the help and the description next to
    the event code are not provided.
    
    
    For example, when 0x082c0006d is added, it is displayed as:
    
      0x082c0006d (Error parsing EDI content of %s message
      (Content-Type: %s) : %s)
    
    while when x82c0006c or 0x82c0006e are added only the code is
    listed as follows:
    
      0x82c0006c
      0x82c0006e
    
    For event codes like 0x03b30005, no description is provided and
    when help is requested, the following message is shown:
    
      There is no help available for message 0x03b30005 +
    

Local fix

  • All codes are documented in the DataPower Information Center in
    the Message Reference.  Refer to the information center for a
    description and explanation of the codes.
    

Problem summary

  • The event code description will be displayed when this is fixed
    in the next release.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC85067

  • Reported component name

    DATAPWER B2B XB

  • Reported component ID

    DP1234B2B

  • Reported release

    401

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-03

  • Closed date

    2012-07-23

  • Last modified date

    2012-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R402 PSN

       UP

  • R500 PSN

       UP



Document information

More support for: WebSphere DataPower B2B Appliance XB60

Software version: 4.0.1

Reference #: IC85067

Modified date: 23 July 2012