IC85067: HELP IS NOT ALWAYS AVAILABLE FOR TRAP EVENT SUBSCRIPTIONS ADDED TO THE SNMP SETTINGS

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0

APAR status

• Closed as fixed if next.

Error description

• When an event subscription is added on the Trap Event
  Subscriptions tab of the Configure SNMP Settings, and help is
  requested for that subscription, by selecting the subscription
  and the clicking on the Help button, help is not always
  available.
  
  For example, when help is selected for 0x01b6000c, the following
  is displayed:
  
    Event Code 0x01b6000c - Certificate is about to expire
  
    The Certificate Monitor noticed that the specified certificate
    is about to expire.
    --------------------------------------------------------------
    Level:  info
    --------------------------------------------------------------
    Suggestion:
    No suggestion available
  
  However, when help is selected for 0x082c0006d, the following
  is displayed but no information is provided:
  
    Event Code 0x82c0006d -
  
    --------------------------------------------------------------
    Suggestion:
    No suggestion available
  
  There are cases where both the help and the description next to
  the event code are not provided.
  
  
  For example, when 0x082c0006d is added, it is displayed as:
  
    0x082c0006d (Error parsing EDI content of %s message
    (Content-Type: %s) : %s)
  
  while when x82c0006c or 0x82c0006e are added only the code is
  listed as follows:
  
    0x82c0006c
    0x82c0006e
  
  For event codes like 0x03b30005, no description is provided and
  when help is requested, the following message is shown:
  
    There is no help available for message 0x03b30005 +
  

Local fix

• All codes are documented in the DataPower Information Center in
  the Message Reference.  Refer to the information center for a
  description and explanation of the codes.
  

Problem summary

• The event code description will be displayed when this is fixed
  in the next release.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R402 PSN

     UP

• R500 PSN

     UP