IC68005: TSM SERVER BACKUP DB FAILS WHEN COMPARING GUID - ANR2987W

IBM Tivoli Storage Manager V6.1 Fix Pack 4 (6.1.4) Server Downloads

APAR status

• Closed as program error.

Error description

• TSM server backup db fails due to a string comparison function
  not being able to correctly match the server and client GUID.
  
  The following errors can be seen in the activity log:
  
  ANR2987W Session ended because of machine GUID or local host IP
   address mismatch.
  ANR0430W Session XXXX for node $$_TSMDBMGR_$$ (DB2/NT64) refused
   - node name is locked.
  ANR0403I Session XXXX ended for node $$_TSMDBMGR_$$ (DB2/NT64).
  ANR2968E Database backup terminated. DB2 sqlcode: -2033.
   DB2 sqlerrmc: 61.
  ANR0985I Process XX for DATABASE BACKUP running in the
   BACKGROUND completed with completion state FAILURE at xx:xx:xx
  
  These error messages can also be seen if the TSM Server database
  manager was incorrectly configured for backup before running the
  backup db command. So care must be taken to make sure that all
  the steps were taken in the following:
  http://publib.boulder.ibm.com/infocenter/tsminfo/v6r2/topic/com.
  ibm.itsm.srv.install.doc/t_srv_prep_dbmgr.html
  
  Initial Impact: Medium
  
  TSM Versions Affected: 6.2 Windows Server
  
  Additional Keywords: zz62
  

Local fix

• Add the following option to the dsmserv.opt and restart the TSM
  Server:
  DBMTRUSTEDGUIDIGNORE YES
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level  6.1.4.0 and 6.2.2.0. Note that     *
  *                 this is                                      *
  *                 subject to change at the discretion of IBM.  *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP