IBM Support

IC67743: SQL4401C DURING DB2START ON WINDOWS DUE TO TERMINAL SERVICES IN APPLICATION SERVER MODE

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When issuing "db2admin start" command, the command might hang
    for a few minutes then return the following error:
    SQL4401C The DB2 Administration Server encountered an error
    during startup
    
    The problem occurs when running Windows Terminal Services in
    Application Server Mode. Above mentioned error code can be
    returned for many other error conditions, so the only way to
    make sure of this case is to verify (1) The command hangs for
    few minutes (2) Terminal server is running in Application server
    mode.
    

Local fix

  • As a workaround, the error can be prevented if Windows Terminal
    Services are ran in Remote Administration Mode.  For more
    information on making this change, please consult Microsoft
    Windows documentation.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * DB2 LUW v9.7                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SQL4401C DURING DB2ADMIN START ON WINDOWS DUE TO             *
    * TERMINALSERVICES RUNNINGIN APPLICATION SERVER MODE           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to DB2 LUW v9.7 Fixpak 3                             *
    ****************************************************************
    

Problem conclusion

  • First fixed in DB2 LUW v9.7 Fixpak 3
    

Temporary fix

  • As a workaround, the error can be prevented if Windows Terminal
    
    
    
    Services are ran in Remote Administration Mode.  For more
    information on making this change, please consult Microsoft
    
    
    Windows documentation.
    

Comments

APAR Information

  • APAR number

    IC67743

  • Reported component name

    DB2 FOR LUW

  • Reported component ID

    DB2FORLUW

  • Reported release

    970

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-04-08

  • Closed date

    2010-09-27

  • Last modified date

    2010-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IC67754

Fix information

  • Fixed component name

    DB2 FOR LUW

  • Fixed component ID

    DB2FORLUW

Applicable component levels

  • R970 PSN

       UP



Document information

More support for: DB2 for Linux, UNIX and Windows

Software version: 9.7

Reference #: IC67743

Modified date: 27 September 2010