Flashes (Alerts)
Abstract
If an error is encountered during an upgrade, and the upgrade stalls or fails, then please contact IBM Support before taking any recovery actions.
It is important that the upgrade should not be restarted without first contacting IBM Support.
Content
A software or hardware error during a code upgrade of the following systems can result in the upgrade process either stalling or failing, depending on the nature of the error:
IBM SAN Volume Controller
IBM FlashSystem 5000
IBM FlashSystem 5100
IBM FlashSystem 7200
IBM FlashSystem 9100
IBM FlashSystem 9200
IBM FlashSystem V9000
IBM Storwize V3500
IBM Storwize V3700
IBM Storwize V5000
IBM Storwize V7000
IBM Storwize V7000 Unified
IBM Support will review the type of error and the progress of the upgrade when the error was encountered, to determine the appropriate service actions.
It is important that the upgrade should not be aborted or restarted without first contacting IBM Support.
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Document Information
Modified date:
28 March 2023
UID
ssg1S1002894