R710 IBM i Access for Windows install results in InstallShield error 1158.
Customer applied PTF SI57907 on IBM i server. Copied i Access > Windows directory via QIBM NetServer share. Attempt to install R710 IBM i Access for Windows with this merged image results in InstallShield error 1158.
R710 IBM i Access for Windows install fails.
In this specific case, the message is received because there is something wrong with the install image.
R710 i5/OS with PTF SI57907 Permanently Applied for Licensed Program 5770XE1. Windows Server 2012 R2 Standard 64bit with R610 IBM i Access for Windows and Service Pack SI42423. There are no security suite installed
Diagnosing the problem
The following message is received when IBM i Access for Windows install is attempted:
MESSAGE: 1158: Error populating strings. Verify that all strings in Setup.ini are valid.
There is little information available on the InstallShield site, here is what InstallShield's "setup.exe Error Codes" listed:
Description: Error populating strings
Troubleshooting Tips: Verify that all strings in Setup.ini and any language-specific INI files in the Disk1 folder (such as 0x0409.ini) are valid.
Resolving the problem
In this case we copied the install image to the PC from another (working) IBM i server that has good copy, with the current PTF level for 5770XE1 Licensed Program applied. The install completed successfully.
Other recovery methods:
|Operating System||IBM i 7.2|
|Operating System||IBM i 7.1|
|Operating System||IBM i 6.1|
More support for:
Access for Windows
Software version: 5.4.0, 5.4.5, 6.1, 6.1.0, 6.1.1, 7.1, 7.1.0, 7.2, 7.2.0
Operating system(s): Windows
Reference #: N1021144
Modified date: 11 June 2018