Troubleshooting
Problem
Customer applied PTF SI57907 on IBM i server. Copied i Access > Windows directory via QIBM NetServer share. Attempt to install R710 IBM i Access for Windows with this merged image results in InstallShield error 1158.
Symptom
R710 IBM i Access for Windows install fails.
Cause
In this specific case, the message is received because there is something wrong with the install image.
Environment
R710 i5/OS with PTF SI57907 Permanently Applied for Licensed Program 5770XE1. Windows Server 2012 R2 Standard 64bit with R610 IBM i Access for Windows and Service Pack SI42423. There are no security suite installed
Diagnosing The Problem
The following message is received when IBM i Access for Windows install is attempted:
TITLE: InstallShield.
MESSAGE: 1158: Error populating strings. Verify that all strings in Setup.ini are valid.
There is little information available on the InstallShield site, here is what InstallShield's "setup.exe Error Codes" listed:
Error: 1158
Description: Error populating strings
Troubleshooting Tips: Verify that all strings in Setup.ini and any language-specific INI files in the Disk1 folder (such as 0x0409.ini) are valid.
Resolving The Problem
In this case we copied the install image to the PC from another (working) IBM i server that has good copy, with the current PTF level for 5770XE1 Licensed Program applied. The install completed successfully.
Other recovery methods:
Method 1:
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Method 2:
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Method 3:
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Document Information
Modified date:
18 December 2019
UID
nas8N1021144