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IV72956: FIRMWARE DOWNLOAD FAILURE ON 5717 AND 5271 APPLIES TO AIX 7100-03

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • During firmware update for IBM FC 5271 or 5717, the following
    message may appear:
    "CouldM-BM- notM-BM- updateM-BM- microcode,M-BM- callM-BM-
    support."
    

Local fix

Problem summary

  • During firmware update for IBM FC 5271 or 5717, the following
    message may appear:
    "CouldM-BM- notM-BM- updateM-BM- microcode,M-BM- callM-BM-
    support."
    

Problem conclusion

  • Use correct handle to access EEPROM.  Apply latest fixes for
    IBM FC 5717 and 5271.
    

Temporary fix

Comments

  • 6100-08 - use AIX APAR IV72954
    6100-09 - use AIX APAR IV72957
    7100-02 - use AIX APAR IV72955
    7100-03 - use AIX APAR IV72956
    

APAR Information

  • APAR number

    IV72956

  • Reported component name

    AIX V7.1

  • Reported component ID

    5765H4000

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2015-05-04

  • Closed date

    2015-05-04

  • Last modified date

    2016-05-11

  • APAR is sysrouted FROM one or more of the following:

    IV72954

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    AIX V7.1

  • Fixed component ID

    5765H4000

Applicable component levels

  • R710 PSY U867635

       UP15/05/19 I 1000

PTF to Fileset Mapping



Document information

More support for: AIX Enterprise Edition

Software version: 710

Operating system(s): AIX

Reference #: IV72956

Modified date: 11 May 2016