IBM Support

IV67530: USB KEYBOARD/MOUSE INOPERABLE AFTER LOGGOUT FROM GUI. APPLIES TO AIX 7100-03

A fix is available

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • USB3.0 devices (mouse & keyboard) on Power8 become
    inoperative after exiting from graphic interface on
    Graphic adapter.
    
    (1) Boot AIX and logon it via Graphic interface on
    Graphic console
    (2) Logout, then the logon screen will show up.
    (3) Try to logon again. But this time, the keyboard
    and mouse do not work.
    
    To recover, user has to unplug and replug the USB device.
    

Local fix

  • unplug and replug the devices.
    

Problem summary

  • If customers is using USB keyboard and mouse through a
    converter on a AIX desktop machine with graphics adapter,
    keyboard and mouse wont work after logout.
    

Problem conclusion

  • For interrupt based devices, the check for abort pending on
    non control endpoints has been removed. In most cases, all
    interrupt based USB devices will have only one endpoint this
    check is redundant.
    

Temporary fix

Comments

  • 6100-08 - use AIX APAR IV70082
    6100-09 - use AIX APAR IV68231
    7100-02 - use AIX APAR IV68162
    7100-03 - use AIX APAR IV67530
    

APAR Information

  • APAR number

    IV67530

  • Reported component name

    AIX V7.1

  • Reported component ID

    5765H4000

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2014-12-04

  • Closed date

    2014-12-18

  • Last modified date

    2015-09-30

Fix information

  • Fixed component name

    AIX V7.1

  • Fixed component ID

    5765H4000

Applicable component levels

  • R710 PSY U865706

       UP15/05/19 I 1000

PTF to Fileset Mapping



Document information

More support for: AIX Enterprise Edition

Software version: 710

Operating system(s): AIX

Reference #: IV67530

Modified date: 30 September 2015