IJ48869: FILE DATA LOSS WHEN COPYING OR ARCHIVING DATA FROM SNAPSHOT AND CLONE FILES.

APAR status

• Closed as program error.

Error description

• File data loss when copying or archiving data from snapshot and
  clone files (e.g., using "cp" or "tar" command that supports to
  detect sparse holes in source files with lseek(2) interface).
  

Local fix

• Switch to use other copy or archive tools to copy or archive the
   data from snapshot and clone files.
  

Problem summary

• File data loss when copying or archiving data from snapshot and
  clone files (e.g., using "cp" or "tar" command that supports to
  detect sparse holes in source files with lseek(2) interface).
  

Problem conclusion

• This problem will be fixed in 5.1.2.14
  To see all Spectrum Scale APARs and their respective
  Fix solutions refer to page:
  https://public.dhe.ibm.com/storage/spectrumscale/spectrum_scale_
  apars.html
  
  Benefits of the solution:
  Prevent the data from losing after copying or archiving from
  snapshot and clone files when the copy or archive applications
  are using the lseek(2) interface to detect sparse holes in the
  source file.
  
  Work Around:
  Switch to use other copy or archive tools to copy or archive the
  data from snapshot and clone files.
  
  Problem trigger:
  Using the copy or archive tools that support to detect the
  sparse holes in the source file with the lseek(2)
  interface.
  
  Symptom:
  Data Loss
  
  Platforms affected:
  Linux Only
  
  Functional Area affected:
  Snapshot and clone files
  
  Customer Impact:
  Critical
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IJ48871

Fix information

• Fixed component name

  SPEC SCALE STD

• Fixed component ID

  5737F33AP

Applicable component levels