IBM Watson chat enabled for IBM Security Guardium
IBM Watson Chatbot is a question-and-answer system that provides a dialogue interaction designed to help you find solutions faster. The responses to your inquiries are typically links to relevant product content from a variety of sources including the IBM Knowledge Center, articles that are written by technical support agents, and more.
How to access chat with IBM Watson
- From the product support page, click Chat with Support at the lower right corner of the page
- Click Chat with Support on your Cases page
Note: You do not need to be signed in to chat with IBM Watson unless you ask to open a case.
How to interact with IBM Watson
For example, enter "why does my Guardium database get full?" and IBM Watson will return potential answers.
View the information by clicking the link.
Help IBM Watson learn by clicking or typing Yes or No to indicate whether the response was helpful. If you answer No, IBM Watson digs deeper by requesting further details or presenting you with categories and other answers to select from.
IBM Watson's knowledge grows daily, and is in use for an increasing number of IBM products, so check back frequently.
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