IBM Support

NO EVENT(s) IN THE EVENT TAB WITH LOG FILES EVENTS

How To


Summary

Why EVENTS on EVENT Tab in APM UI are not shown whilst the Log File Events is populated.

Environment

APM SERVER 8.1.4 IF7
APM AGENT LZ version 06.35.14.06
APM AGENT NT version 06.35.14.06

Steps

We agree that your Log File agent is installed.
If not, review this following link as example:
Normally, if your Log File Agent is working fine, you will see the result like described in the url of the official documentation about configuration:

Click Performance > Application Performance Dashboard, and select an application that includes the OS agent where you deployed the log file monitoring configuration.

  1. Drill down to the OS agent dashboard, and in the Log Files widget, click the profile to view the log monitoring configurations that are distributed and the monitored logs.

    OS agent dashboard with Log Files widget highlighted.
    The configuration details include the configuration name, description, subnode, configuration file, status, and error code.
  2. Click the log file name to view all the log file events that are associated with the log file.
    The Monitored Logs window provides information about the configuration and the monitored logs.
  3. Click the event to view the event details, for example, all the fields that you defined in the Format file.
    The Log File Events shows all the events associated with the log file.
But Why you still possibly can't see any event in your Event Tab?
Check on your APM UI Console the following:
  1. On the Navigation Bar, click System Configuration > Advanced Configuration.
  2. In the UI Integration category, check and set Enable Subnode Events value to:  True.
  3. Click Save.

When the specified condition becomes true, the log file event that triggers the alert is displayed in the Events tab.

If events are still not shown as expected, stop and start all the APM server components with commands:

cd /opt/ibm/ccm

./apm stop_all

./apm start_all

Document Location

Worldwide

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Product Synonym

Application Performance Management;IBM Cloud Application Performance Management;APM

Document Information

Modified date:
04 February 2020

UID

ibm10885811

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