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Upgrading profiles from IBM Business Automation Workflow V18.0.0.x or V19.0.0.1 to IBM Business Automation Workflow V19.0.0.2

Product Readmes


Abstract

This document provides the instructions for upgrading existing profiles for IBM Business Automation Workflow V18.0.0.1, V18.0.0.2, or V19.0.0.1 to IBM Business Automation Workflow V19.0.0.2.

Content


Table of Contents

Upgrading IBM Business Automation Workflow V18.0.0.x or V19.0.0.1 profiles to IBM Business Automation Workflow V19.0.0.2 profiles

You can upgrade from IBM Business Automation Workflow Enterprise V18.0.0.1, V18.0.0.2, or V19.0.01 to IBM Business Automation Workflow Enterprise V19.0.0.2, or from IBM Business Automation Workflow Express V18.0.0.1, V18.0.0.2, or V19.0.0.1 to IBM Business Automation Workflow Express V19.0.0.2.

Follow the procedure to back up your existing installation, install the fix onto the deployment manager and each managed node, upgrade your Process database, and restart the deployment manager and nodes.

Before you upgrade your production environment to Business Automation Workflow V19.0.0.2, you can clone your V18.0.0.x or V19.0.0.1 environment, including both the deployment environment and database, and test the upgrade. See Testing the IBM Business Automation Workflow upgrade.

If you are using an unsupported operating system or database version, you must upgrade to a supported version before starting the upgrade. See IBM Business Automation Workflow detailed system requirements.
Important: If you already have a version of Db2 installed and you create the deployment environment without deferring schema creation, you must have Db2 AWSE 10.5.0.0 or above. Otherwise, the database version validation will fail with an error; for example CWMCB0316E: Your database system is not the required version. The minimum supported version is 10.5.0.0 but the current version is 10.1.0.2.

IBM Workflow Center and Workflow Server versions do not need to match, and Workflow Server V19.0.0.2 can connect to Workflow Center V18.0.0.x or V19.0.0.1. You can upgrade Workflow Server first and test your applications to make sure that they still work normally after the upgrade. Upgrade Workflow Center last. For more details, see Performing a rolling upgrade.

You can also use offline deployment between Workflow Server V19.0.0.2 and Workflow Center V18.0.0.x or V19.0.0.1.

Note: Due to APAR JR61813, a pre-V19.0.0.1 Workflow Center will show an error when attempts are made to retrieve installation messages during online deployment to a V19.0.0.1 or later Workflow Server. You can ignore the error and check the Workflow Server logs to determine the deployment status. This issue can be resolved by upgrading the Workflow Center.

To interact with Workflow Center, Process Designer must be at V8.5.7 CF2019.06 and IBM Integration Designer must be at V8.5.7 or later.

To prevent performance problems, use the System Maintenance Status feature in the Process Admin Console to actively monitor that the data generated for key process-related artifacts is below system thresholds. When upgrading an already well-tuned environment, make sure to adapt the default maintenance settings to match your system requirements. For more information, see Configuring notifications and actions for system maintenance .
Note: If the number of named snapshots exceeds the critical threshold, the system disables snapshot installation by default. To address this issue, you must delete unused named snapshots, or increase the critical threshold.
- To delete named snapshots, run the BPMDeleteSnapshot command .
- To increase the critical threshold, change the default maintenance setting.

Procedure

  1. Verify that your target environment - including hardware, operating systems, and database prerequisites - is a supported operating environment for IBM Business Automation Workflow V19.0.0.2. See IBM Business Automation Workflow detailed system requirements.
  2. Stop all the Java™ processes associated with the IBM Business Automation Workflow products that are being upgraded.
    1. Stop the single cluster or the three clusters in the following order: Support, Application, and then Messaging.
    2. Stop any other servers, the node agents, and then the deployment manager.
    3. Stop any other associated JVMs, such as the Profile Management Tool or the Quick Start console.
    4. If you have a Microsoft Windows service or another function that automatically restarts the servers when they are down, ensure that the service or function is disabled until the upgrade process is complete.
      Important: The product might not continue to run successfully if you install the fix when a Java process related to WebSphere Application Server is running.
  3. Back up your IBM Business Automation Workflow profiles. The cumulative fix updates the core product files and all the existing profiles that require a maintenance update. Before you upgrade a product, run the backupConfig command to back up the configuration files of each profile. See Backing up and restoring administrative configuration files in the WebSphere Application Server product documentation.
    Important:
    • During the upgrade, the CaseEventEmitter WAR and CaseEventEmitter json files in the install_root/CaseManagement/analytics/ directory are overwritten. If you are using IBM Business Automation Insights and modified these files, back them up and restore the JSON file after the upgrade.

    • During the upgrade, the BPMEventEmitter WAR archive file and sample configuration files in the install_root/BPMN/analytics/configTemplates and install_root/BPM/Lombardi/tools/def directories are overwritten.

      In the install_root/BPM/analytics/configTemplates directory, if you customized the BPMEventEmitter.yml sample file, back it up to be able to retrieve it after the upgrade.

      In the install_root/BPM/Lombardi/tools/def directory, if you customized the BAIConfigure.properties sample file and used it with the EnableBAI.py script, back it up to be able to retrieve it after the upgrade.

    • If you need to restore a previous profile backup after running the steps to upgrade your profile, you must complete all the steps in Rolling back the Business Automation Workflow environment. Otherwise, you will not be able to rerun the upgrade properly.
    • You might also want to back up all the files that are mentioned in Backing up IBM Installation Manager agent data and shared files for recovery with IBM Business Process Manager (BPM), and your IBM Business Automation Workflow installation and profile directories. If you are applying patches to other products installed with Installation Manager, be sure to take backups of those as well. This data is not required for a normal rollback. However, if you have an Installation Manager failure or a problem that corrupts the file system data, you will need these files to recover from it. Having either a full file system backup or all of these directories ensures that you can roll back to a consistent state for all products that were installed with Installation Manager.
  4. Back up all databases associated with this IBM Business Automation Workflow environment.
    Important: Make a backup of your databases at the same time as you make the profile backup. The schema and table data will change during the upgrade. Make sure you gather the database data to restore if something goes wrong.
  5. During the upgrade, Process Portal content and snapshots can be updated.
    1. Customization that you applied to the Process Portal deployed as a snapshot must be redone on the latest version after you update your environments. For example, Setting up collaboration features for business users.
    2. Customization to the Process Portal mentioned in Customizing and rebranding interfaces can be overwritten. Make a local copy of your changes before you upgrade or keep a record of your modifications. After the upgrade, perform any needed customization using the updated application content. If you used the BPMUpdateTheme task to apply a custom theme, you will have to run the BPMUpdateTheme task again to re-apply the custom theme after you finish the upgrade.
  6. If you are upgrading from a swinging profiles environment, complete all but the last step in Applying an interim fix or cumulative fix by swinging profiles. Instead of running the next two steps in these upgrading instructions, use the same information to install the cumulative fix to the primary product installation during the first step of the swinging profile instructions.
    Important: Do not complete the last step of the swinging profile instructions and restart the environment until you are told to in these upgrading instructions.
  7. Install the cumulative fix onto the deployment manager installation interactively or silently:
  8. Install the cumulative fix onto all managed node installations interactively or silently:
  9. If you have a DB2 for z/OS database, complete the following steps:
    1. Run one of the following commands to generate the SQL file to update your database.
      On Windows: install_root\bin\BPMGenerateUpgradeSchemaScripts.bat -profileName deployment_manager_profile [-de deployment_environment_name]
      On Linux or UNIX: install_root/bin/BPMGenerateUpgradeSchemaScripts.sh -profileName deployment_manager_profile [-de deployment_environment_name]
      You can omit the -de parameter if there is only one deployment environment.

      Tip: You are prompted to enter new values for the database specifications. If you press Enter, the default values are used.

      The SQL scripts are generated in the deployment_manager_profile/dbscripts/Upgrade directory, under the following subdirectory: cell_name.deployment_environment_name/database_type/database_name.schema_name
    2. Connect to the Db2 for z/OS database, and run these SQL scripts against the database using your preferred tool in this order:
      1. upgradeSchema18001_ProcessServer.sql
      2. createProcedure_ProcessServer.sql

      The version number (such as 18001 in the example) refers to the source version, the version that you are upgrading from.
      Note: In the createProcedure_ProcessServer.sql file, the at sign (@) is used as a statement termination character. When you use the DB2 command line processor to run the SQL commands in this file, use the -td parameter to define @ as the statement termination character.
      You can safely ignore SQL exceptions about deleting rows from an empty table. You can also ignore errors about creating duplicate indexes.
  10. Optional: Run the DBUpgrade -validate command to make sure that your configured database user has sufficient permissions to upgrade the database.
    Important: Skip this step for AdvancedOnly deployment environments.
    If you are using Db2 for Z/OS or SQL Server with Windows authentication, the validation is not performed and you can skip this step.
    • On Windows: install_root\bin\DBUpgrade.bat -validate -profileName deployment_manager_profile [-de deployment_environment_name] -bpmSchemaAdminUser bpmSchemaAdminUser -bpmSchemaAdminPassword bpmSchemaAdminPassword
    • On Linux or UNIX: install_root/bin/DBUpgrade.sh -validate -profileName deployment_manager_profile [-de deployment_environment_name] -bpmSchemaAdminUser bpmSchemaAdminUser -bpmSchemaAdminPassword bpmSchemaAdminPassword

      where bpmSchemaAdminUser is a database user with permission to read the database catalog tables for both the Process and Performance Data Warehouse databases. See DBUpgrade command-line utility.

      You will see some debug output on the console, such as, No method getDelegate for java.net.URLClassLoader@dddc56e7, ignoring. You can safely ignore it.
  11. Run one of the following commands to upgrade your database.
    Notes: If you have multiple deployment environments, you must complete this step for each Advanced and Standard deployment environment. Skip this step for AdvancedOnly deployment environments. There is no database schema update for AdvancedOnly deployment environments.
    • On Windows: install_root\bin\DBUpgrade.bat -profileName deployment_manager_profile [-de deployment_environment_name]
    • On Linux or UNIX: install_root/bin/DBUpgrade.sh -profileName deployment_manager_profile [-de deployment_environment_name]

      You can omit the -de parameter if there is only one deployment environment.

      Important: Make sure that the DBUpgrade command has finished successfully before you move to the next step. The log is saved in deployment_manager_profile_root/logs/DBUpgrade_timestamp.log. Check the log for errors or exceptions. If running DBUpgrade was unsuccessful, correct the errors and restore your databases from the backup before running the command again.

      Tip: If you are using Oracle, you might see an error similar to the following error:
      Executing upgrade step: Upgrade 8.6.0.0 schema to 8.6.0.201803 for database ProcessServerDatabase.
      Error executing SQL statement: ORA-60019: Creating initial extent of size 14 in tablespace of extent size 8

      On Oracle, Business Automation Workflow stores large objects (LOBs) with the SECUREFILE option. For SECUREFILE, it is recommended to use a tablespace with the AUTOALLOCATE option. If you use UNIFORM SIZE extents, ensure that the UNIFORM SIZE is big enough. Given the default block size of 8K, specify a UNIFORM SIZE of at least 120K. the product does not explicitly prescribe the tablespace options; it relies on the default Oracle settings (such as AUTOALLOCATE) to automatically manage extents. If you use tablespaces with a UNIFORM SIZE less than 120K, create new tablespaces with the AUTOALLOCATE option and make it the default tablespace for database schema users.

      Note: The DBUpgrade command has two parameters that you can use to make table space updates or when you are working on a problem with the help of IBM Support. You can run DBUpgrade -generateSQLOnly to generate the SQL files without running them. You can then edit the generated SQL files manually and run the DBUpgrade command again with the -omitSQLGeneration parameter to upgrade the database using the modified files.
      Important: Removing required schema changes from the upgrade scripts can corrupt the database.
  12. Start the deployment manager server.
    • On Windows, go to the dmgr_profile_root\bin directory and run startManager.bat.
    • On Linux or UNIX, go to the dmgr_profile_root/bin directory and run startManager.sh.
      It takes time to complete the profile upgrade and run the BPMUpdateSystemApp and bootstrapProcessServerData commands when the server starts for the first time. This time can be significantly longer than the time it takes to normally start up. You can monitor the profile_root/properties/service/productDir/logs/runConfigActions.log file to see the activity that is in progress during the profile upgrade process. The result of each activity is logged with either INSTCONFSUCCESS or INSTCONFFAILED. If an activity failed, see Identifying and recovering from profile upgrade or toolkit upgrade errors.
      Notes:
    • The deployment manager profile is updated automatically during the first server startup after the fix is installed.
    • The Business Process Choreographer, Business Space, CommonDB, and Messaging Engine databases are not changed when you upgrade to V19.0.0.2.
  13. Check for and fix errors, as described in Identifying and recovering from profile upgrade or toolkit upgrade errors, before you continue.
  14. Update the web server plug-in.
    Some new web modules have been added to the product applications. These modules are mapped to the web server if the existing product applications are mapped. However, the plugin-cfg.xml file for the web server must be updated with the new associations. In some cases, you might have to manually move the file to the web server after it has been generated. For more information, see the Plug-ins configuration documentation.
  15. For each managed node in the network deployment environment, complete the following steps:
    1. Start the node agent.
      • On Windows, go to the node_profile_root\bin directory and run startNode.bat.
      • On Linux or UNIX, go to the node_profile_root/bin directory and run startNode.sh.
        Note: The managed node profile is updated automatically during the first server startup after the fix is installed.
    2. Check for and fix errors, as described in Identifying and recovering from profile upgrade or toolkit upgrade errors, before you continue.
  16. Ensure that node synchronization is completed. It can take several minutes to complete when updating the system applications. Do not terminate this task abruptly or run a duplicate node synchronization, because it could affect the configuration data for the node. You can check the node agent log or syncNode.log for progress of the related operations.
    Check the administrative console under System Administration > Nodes to confirm that node synchronization was successful. If there is a problem, use the syncNode command to perform synchronization.
  17. To prevent performance problems, customize the settings for system maintenance including options to prevent issues when importing or installing snapshots after upgrade. See Configuring notifications and actions for system maintenance.
  18. Review the optional Post-upgrade tasks for additional actions you might need to take. Make the changes and perform synchronization before restarting the clusters to avoid restarting the environment again after these changes.
  19. Use the Ripplestart option to start the single cluster or to start your three clusters in this sequence: Messaging, Application, and then Support. See Starting and stopping a cluster.
    Note: The Process Portal index is rebuilt on server restart. In the SystemOut.log file, look for the CWLLG0764I and CWLLG0765I messages that identify the start and completion of the index rebuild.
    Important: While the index is being rebuilt, the search facility in Process Portal is unavailable.
  20. Optional: If you did not configure case management when you installed V18.0.0.x and you want to configure it for the first time now, review and perform the following substeps as needed.
    Notes:
    • To use case management, you must use federated repositories.
    • You cannot configure case management for an AdvancedOnly deployment environment.
    1. Follow the instructions in Enabling the case management features.
    2. If you are using a Db2 for z/OS database, follow the instructions in Configuring IBM Business Automation Workflow case management for Db2 for z/OS.
    3. Choose between an embedded or external Content Platform Engine. To use the embedded one, run the createObjectStoreForContent command. If you already have an external Content Platform Engine, follow the instructions in Configuring IBM Business Automation Workflow with an existing external ECM server.
    4. Follow the instructions in Configuring your system for case management.
    5. Skip the next two steps.
  21. If you are using an external Content Platform Engine, follow these instructions to upgrade it to V19.0.0.2.
    1. Using wsadmin connected to the deployment manager, run the updateBPMExternalECM command.
    2. Copy the four JAR files (pe.jar, peResource.jar, jace.jar, eeapi.jar) from install_root/BPM/filenet/lib on the deployment manager to the same folder on all computers that have managed nodes.
    3. Restart the deployment environment.
  22. If you are using case management, follow these instructions to upgrade it to V19.0.0.2.
    1. Find the INI files in the following location:
      install_root/CaseManagement/configure
    2. a) Open the file Configmgr.ini, add the -clean parameter in the following location, and save the file.
      -vm
        install_root/java/bin
      gui
        -debug
        -clean
        -vmarg

      b) Open the file Configmgr_cl.ini, add the -clean parameter in the following location, and save the file.
      -vm
      install_root/java/bin
      -noSplash
      -clean
    3. Run the IBM Business Automation Workflow Case Configuration tool and configure the profile either from the GUI (see Running the development environment case configuration tasks) or the command line (see Configuring the development environment by using the command line). Use the profile that you used earlier to configure IBM Business Automation Workflow. For example:
      • Windows: C:\Program Files\ibm\Workflow\v18.0\profiles\DmgrProfile\CaseManagement\De1\profiles\ICM_dev.cfgp
      • Linux or UNIX: /opt/ibm/Workflow/v18.0/profiles/DmgrProfile/CaseManagement/De1/profiles/ICM_dev/ICM_dev.cfgp
        where De1 is the name of the deployment environment.
    4. Edit the Configure Case Integration with IBM Business Automation Workflow Task using the GUI or the configibmbpm.xml file. Ensure that the context root for Process Server application and CPE Workflow services application (ICMBPMServices) is correct. Save the task.
    5. If you are using an external Content Platform Engine, edit the Deploy the Content Platform Engine Gateway Service Task using the GUI or the deploygateway.xml file. Ensure that the IBM Business Automation Workflow server cluster name is correct. Save the task.
    6. Run all tasks in this profile. Right-click the profile and select Run all tasks or run configmgr_cl execute -profile myprofile.
      Note: One of the tasks is "Register the Administration Console for Content Platform Engine (ACCE) Plug-in." The ACCE was added in V18.0.0.2. If you are using an embedded Content Platform Engine, then after the ACCE plug-in is registered, you can access the console through a web browser. For example:
      https://localhost:9443/navigator/?desktop=acce
    7. Remove the -clean parameter that you added in a previous substep.
    8. Restart the deployment environment.
  23. If you are using IBM Business Automation Insights, restore the JSON file that you backed up in step 3. After the upgrade, your Case event emitter application must be updated. For details about this step, see Installing and configuring the Case event emitter. The installation also creates a lib folder. This folder contains the JAR files that need to be configured as shared libraries for your Case event emitter application. For more information, see Postinstallation steps.
  24. After Workflow Center is upgraded, existing Process Designer users must follow the instructions for Updating desktop IBM Process Designer.
  25. Your IBM Business Automation Workflow environment is now upgraded to V19.0.0.2. Perform any application validation testing you require at this time.

Identifying and recovering from profile upgrade or toolkit upgrade errors

Use the following information to check for the success of the upgrade commands. These commands are run during deployment manager startup and update all deployment environments at once. Profile upgrade is also run during the startup of each managed node.

In the log locations, profile_root is the root directory of the server that is starting up, either the deployment manager profile or managed node profile.
  • Profile upgrade
    Log location: profile_root/logs/BPMConfig_timestamp.log
    Success message: 'The BPMConfig.bat -upgrade -profile <profilePath>' command completed successfully.
  • bootstrapProcessServerData command
    Log location: profile_root/logs/bootstrapProcessServerData.log
    Success message:The bootstrapping of data completed successfully
  • BPMUpdateSystemApp command
    Log location: profile_root/logs/BPMUpdateSystemApp_timestamp.log
    Success message:execute Cumulative BPMUpdateSystemApp completed successfully.

If not all of these log files exist, check the log files under profile_root/properties/service/productDir for error messages.

Recovering from startup errors

When you start the server for the first time after you install the upgrade, you might see an error message similar to the following message:

runConfigActions script execution failed. Exit code: 1
Exception caught while waiting for runConfigActions script to complete:


This error message indicates that a profile upgrade or toolkit upgrade error occurred. Take these actions:
  1. Check the profile upgrade log and confirm that the commands completed successfully.
    If the commands did not run successfully, note the errors and review them to see if they explain the failure.
  2. Check the bootstrapProcessServerData command log and confirm that the command completed successfully.
    Note: For managed nodes, the bootstrapProcessServerData command is not run during node startup.
    If the command did not run successfully, note the errors and review them to see if they explain the failure.
  3. Check the BPMUpdateSystemApp command log and confirm that the command completed successfully.
    Note: For managed nodes, the BPMUpdateSystemApp command is not run during node startup.
    If the command did not run successfully, note the errors and review them to see if they explain the failure.
  4. Search the support site for possible reasons for the failure. Engage IBM support if you cannot find a solution.
  5. Once the issue is resolved, restart the failing server to trigger another attempt of the upgrade step.


Known issues:
  • If the bootstrapProcessServerData command fails with a NoClassDefFoundError or a NoSuchMethodError , make sure there are no IBM BPM product JAR files in install_root/lib/ext other than these four files:
    bpm.security.tai.jar
    jcrypt.jar
    ssi4bpm-server.jar
    wp.auth.tai.jar
  • If you are using a Db2 database and the bootstrapProcessServerData command fails with the error Db2 SQL Error: SQLCODE=-1476, SQLSTATE=40506, SQLERRMC=-964, you must increase the default log file size using the following SQL statement (where @DB_NAME@ specifies the name of your Process database):
    UPDATE DB CFG FOR @DB_NAME@ USING LOGFILSIZ 16384 DEFERRED;
    After you have run the SQL statement, restart the deployment manager or stand-alone server.
  • If you are upgrading multiple deployment environments, you might encounter an out-of-memory error when the bootstrapProcessServerData command is run. To solve this problem, increase the maximum heap size in the script install_root/BPM/Lombardi/tools/bootstrapProcessServerData.sh. Then restart the deployment manager or run the bootstrapProcessServerData command again. Note that bootstrapProcessServerData.sh should be updated for UNIX or Linux, but bootstrapProcessServerData.bat should be updated for Windows.
  • When you run the BPMConfig.sh -upgrade -profile command while upgrading, you might see a UTLS0005W message. The warning message is similar to the following text:
    [com.ibm.ws.runtime.InstalledOptionalPackageRepository/WARNING]: UTLS0005W: The MANIFEST attributes for an Installed Optional Package in shared library IBM_BPM_Process_Server_Shared_Library conflict with and will override those within the MANIFEST attributes of shared library IBM_BPM_Process_Server_Shared_Library.
    This warning can safely be ignored.
  • If you cannot create a decision table after upgrading, see Cannot create decision table editor after upgrading to CF 2018.03.

Rolling back the Business Automation Workflow environment


If you updated the profiles with the upgrade, multiple steps are needed to roll back the changes. Otherwise, your environment can become out of sync and not function properly.
Note: The environment will return to the state it was in before the upgrade was installed. Any work done after installing the upgrade is lost and might need to be redone.

Rolling back the upgrade requires that you successfully took a backup of your profiles and IBM BPM databases before you upgraded.

Important: Unless you restore the profiles and databases from backup, profiles might not be usable after you roll back the upgrade.

Procedure

To roll back the upgrade and restore the profiles, complete the following steps:
  1. Ensure that you have EAR files for any applications that you installed since you ran the backupConfig command. Make note of any changes you made after backing up the profiles. Also, ensure that you have .zip files for offline deployment and the .twx files for online deployment for all process applications and toolkits that you deployed since you backed up the Process database.
  2. Stop all the Java processes associated with the products being rolled back.
    1. Stop the single cluster or the three clusters in the following order: Support, Application, and then Messaging.
    2. Stop any other servers, the node agents, and then the deployment manager.
    3. Stop any other associated JVMs, such as the Profile Management Tool or the Quick Start console.
    4. If you have a Windows service or another function that automatically restarts the servers when they are down, ensure that the service or function is disabled until the upgrade process is complete.
  3. Roll back the upgrade using the Installation Manager. See Rolling back the upgrade for instructions.
  4. Restore the backup of all your IBM BPM environment databases.
  5. Run the restoreConfig command for each profile.
  6. Run one of the following commands to clear the OSGi configuration area:
    On Windows: install_root\bin\osgiCfgInit.bat -all
    On Linux or UNIX: install_root/bin/osgiCfgInit.sh -all

    Otherwise, the OSGi cache might still refer to classes from the version that was installed before the rollback, which can cause problems in the rolled back (old) environment.

    After you roll back, if you see an error when running the servicedeploy command, you can fix it by running the following script:
    install_root/serviceDeploy/clearServiceDeployCfg
    Running this script with no parameters fixes the error.
  7. Start your Business Automation Workflow environment.
    1. Start the deployment manager and each node agent.
    2. Start the single cluster or the three clusters in the following order: Messaging, Application, and then Support.

      The environment is now rolled back to its previous state.
  8. Reinstall needed applications or snapshots, and redo any other applicable configuration changes that you made since you ran the backupConfig command.

Additional information

You can find additional information on any of these topics in the IBM Business Automation Workflow product documentation. Trademarks and service marks

For trademark attribution, visit the IBM Terms of Use Web site.

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Product Synonym

IBM BPM, IBM Case Manager

Document Information

Modified date:
05 October 2021

UID

ibm10885490