What You Need to Know About IBM and Red Hat Support

July 9, 2019

Great news, there are no changes to how you obtain support.


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We’re thrilled to announced that on July 9, 2019 IBM closed its acquisition of Red Hat.

IBM and Red Hat together will unlock the true value of hybrid cloud for business. By combining the power and flexibility of Red Hat’s open hybrid cloud technologies with the scale and depth of IBM’s innovation and industry expertise, clients now have the tools they need to accelerate their cloud journey.

One thing won’t change, however, and that’s our commitment to providing the highest level of customer service.

Customers who purchased or plan to purchase support from Red Hat, either directly or through a Red Hat business partner, will continue to receive the same exceptional support provided by Red Hat today.

Customers who purchased or plan to purchase support from IBM, either directly or through an IBM business partner, will continue to receive the same exceptional support provided by IBM today.

Complete information on this transaction and its benefits for IBM and Red Hat customers can be found here.

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