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Documentation update for Maximo Asset Management readme file

Troubleshooting


Problem

Documentation update to the readme file section: Configuring the feature pack manually.

Symptom

The following is the updated content for the Configuring the feature pack manually section of the readme file.

To manually configure the feature pack, use the updateDB utility.

Before you begin

Before you update the database, you must manually stop the Maximo application server, for example, MXServer.

Procedure

  1. To use the updateDB utility to run all of the feature pack database scripts, change the directory to the <maximo root>\tools\maximo directory, and run the updateDB utility.
    • For Windows, from a command prompt, change the directory to C:\IBM\SMP\maximo\tools\maximo and run the updatedb.bat file.
    • For UNIX, from a terminal window, change the directory to /opt/IBM/SMP/maximo/tools/maximo and run the /updatedb.sh file.
  2. Delete the application server cache folders:
    • For Oracle WebLogic Server delete the cache and tmp folders. For example, for Windows, delete C:\Oracle\Middleware\Oracle_Home\user_projects\domains\wl_server\servers\AdminServer\cache and C:\Oracle\Middleware\Oracle_Home\user_projects\domains\wl_server\servers\AdminServer\tmp.
    • For the WebSphere® Application Server, delete the cache folder in the <WebSphere_Root>\AppServer\profiles\Custom01\temp\<machinename>Node01\MAXIMOSERVER\MXServer directory.
  3. Delete the web browser cache on every computer that uses Maximo® base services.
  4. Rebuild and redeploy the EAR files, and then restart the application server.

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6.1 and earlier","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
24 April 2019

UID

ibm10882184