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QRadar: Resolving high disk usage problems for /transient or /store/transient partition

Question & Answer


Question

What troubleshooting steps can be used to help resolve high disk usage situations on the /transient partition?

Cause

The /transient (in 7.3.x) or /store/transient (in 7.2.8) partition is the location that stores ariel cursors for searches and generated reports data.

In this article, /transient or /store/transient partitions are used interchangeably as they represent the same partition on a different QRadar version.  

Do not use /tmp/store/tmp, or /store/transient for your ISO upgrade. These directories are partitioned as part of the upgrade; you cannot use them as storage locations or as mount points for the ISO file.

The partition size and type varies based on the appliance type (Console, Event Processor, and so on.), model (newer Console model has larger storage), hardware, software installation (customer appliance) or VM, and QRadar version.

By default, the QRadar disk sentry check runs every 60 seconds and looks for high disk usage across the /transient partition. If the partition fills up above 95%, it stops the QRadar critical services. 

To find out what files or directories are filling up the /transient partition, see the Troubleshooting Disk Space Problems technote: 

   

Answer

Quick Links

     

1. Troubleshooting /transient space issues.

The following are the most commonly encountered issues that cause /transient to fill up. For more information about troubleshooting /transient space issues, see below tech docs:

This technical document details the steps in how to identify and delete large search data files that are causing the /transient partition to fill up.


This technical document details the information for a distributed QRadar environment on how does QRadar access this Data used by Searches, Offenses, Reports, and how it is utilized by, the Console.

   

2. Defects around the /transient partition.

The following is a list of defects encountered on the /transient partition:



HA issues can be caused by HA standby managed hosts that do not correctly mount /store/transient, if the boxes have been rebuilt from the recovery partition and the /store and /store/transient were not merged.

    

3. Information about the sizing of /transient partition

Recommendations when upgrading QRadar:


Linux operating system partition properties for QRadar installations on your own hardware:

If you use your own appliance hardware, you can delete and re-create partitions on your Red Hat Enterprise Linux operating system rather than modify the default partitions.


  

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Document Information

Modified date:
13 June 2023

UID

ibm10882064