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Downloading IBM Control Desk Version 7.6.1

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Abstract

This document explains how to download electronic files for IBM Control Desk, IBM Control Desk for Service Providers, and IBM Control Desk for Managed Service Providers Version 7.6.1

Download Description

What's new in IBM Control Desk V7.6.1
This version includes enhancements and fixes to IBM Control Desk. For more information, see the What's New topic of the Control Desk V7.6.1 documentation in IBM Knowledge Center.

A list of the fixes to the product is included in the readme file that is provided with this release.

Note: IBM® Control Desk version 7.6.1 is enhanced with Interim Feature Release 1 (IFR1), to know more about 7.6.1 - Interim Feature Release 1 (IFR1), see Downloading IBM Control Desk Version 7.6.1 - Interim Feature Release 1 (IFR1).

Prerequisites

  • If you are upgrading from an earlier version, IBM Control Desk V7.6.0 or higher is required
  • Ensure that your target machines meet the hardware and software requirements.

Installation Instructions

  1. Go to the Passport Advantage site and sign in.

  2. Download the correct middleware files for your platform/component using the tables at this link.

  3. Download the correct Control Desk files for your platform/component using the tables below.

  4. Extract all contents of the compressed files to the same folder that you will install the component from. All files for a component must be extracted to the same location. The folder name cannot contain any spaces.

  5. To install the components, start the launchpad (from the extracted location) using one of the following commands:

    • Windows 64: launchpad64.exe

    • AIX/Linux: launchpad.sh

Download Package

IBM Control Desk V7.6.1 Multiplatform Multilingual eAssembly

Category:
1=Required, 2=Recommended, 3=Optional, 4=Documentation

Platform  Component Files Category
AIX 7.1 IBM POWER System - Big Endian
RHEL 7 - OEA0C
Ubuntu 16.04 LTS x86-64
Microsoft Windows Server 2012 R2 Datacenter Edition x 86-64
Microsoft Windows Server 2012 R2 Standard Edition x 86-64
Microsoft Windows Server 2016 Datacenter Edition x 86-64
Microsoft Windows Server 2016 Standard Edition x 86-64
IBM Control Desk V7.6.1 part 1 of 2 for Multiplatform Multilingual CC2DPML 1
IBM Control Desk Internal Service Provider Edition V7.6.1 part 1 of 2 for Multiplatform Multilingual CC2DQML 1
IBM Control Desk Service Provider Edition V7.6.1 part 1 of 2 for Multiplatform Multilingual CC2DRML 1
IBM Control Desk V7.6.1 common part 2 of 2 for Multiplatform Multilingual CNY03ML 1
IBM Control Desk V7.6.1 Readme Multiplatform Multilingual CNXX6ML 4
Quick Start for IBM Control Desk V7.6.1 Multiplatform Multilingual    CNXX7ML 4
IBM Control Desk Cognos Reports V7.6.1 Multiplatform Multilingual CNXX8ML 3
IBM Tivoli Integration Composer V7.6.0.3 Multiplatform Multilingual CNXX9ML 3
Microsoft Windows Server 2012 R2 Datacenter Edition x 86-64
Microsoft Windows Server 2012 R2 Standard Edition x 86-64
Microsoft Windows Server 2016 Datacenter Edition x 86-64
Microsoft Windows Server 2016 Standard Edition x 86-64
IBM Control Desk Service Portal V7.6.1 for Windows Multilingual CNXI8ML 1
Node V8.12.0 for Windows Multilingual CNXI9ML 3
RHEL 7 - OEA0C IBM Control Desk Service Portal V7.6.1 for Linux Multilingual CNY04ML 1
Node V8.12.0 for Linux Multilingual CNY05ML 3
AIX 5, AIX 6
Linux for System z, OS/390, z/OS
Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate
Linux for System x 86Series
Solaris SPARC Platform Edition
Linux for System p
Secure Directory Integrator V7.2.0.3 Multiplatform Multilingual CNXJ0ML 3

Off
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.6.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 January 2023

UID

ibm10739255