Troubleshooting
Problem
After launch the CPE 5.2.1 installer, you may encounter the following exception:
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
JRE libraries are missing or not compatible....
Exiting....
Cause
ld-linux.so.2 library is missing on Linux.
Resolving The Problem
Install it with following command:
yum install -y ld-linux.so.2
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
31 October 2018
UID
ibm10737993