IBM Support

Exception "JRE libraries are missing or not compatible" occurs while installing Content Platform Engine 5.2.1 on Linux

Troubleshooting


Problem

After launch the CPE 5.2.1 installer, you may encounter the following exception:

Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...

JRE libraries are missing or not compatible....
Exiting....

Cause

ld-linux.so.2 library is missing on Linux.

Resolving The Problem

Install it with following command:

yum install -y ld-linux.so.2

Document information

More support for: FileNet Content Manager

Component: Installation

Software version: All Versions

Operating system(s): Linux

Reference #: 0737993

Modified date: 31 October 2018