IBM Support

NEW! IBM Spectrum Computing Support – Chat with Agent / Live Chat Feature in IBM Support Community

News


Abstract

NEW! IBM Spectrum Computing Support now offers the Chat with Agent / Live Chat Feature in the IBM Support Community.

Content

Do you have a quick question or need a short update on your case? As of October 29, 2018, IBM has introduced a new and quicker channel for you to contact IBM Spectrum Computing support. You can now use the "Chat with Agent" or ("Live Chat") feature available after logging into the IBM Support Community  and navigating to the product page, or from your case detail page. Please see below for more details.

Note: The chat button is disabled if no agents are online/available or if the chat queue is full.

IBM Chat Screenshot 

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Document Information

Modified date:
26 March 2019

UID

ibm10735771