IJ20098: CAPACITY SCAN FAILING TO READ BIOS INFORMATION

APAR status

• Closed as program error.

Error description

• https://www-01.ibm.com/support/docview.wss?uid=swg1IJ07057
  
  VMs
  being built on SuSE Enterprise Server 12 (4.12.14-x) that are
  showing empty values for the bios information.
  
  new VMs running
  using an EFI bios and not a traditional bios. VMs using a
  traditional bios are fine.
  
  
  
  Customer upgraded to 9.2.16
  (Bigfix version 9.5.13.130)
  
  TS002614547
  

Local fix

• custom cit provided to customer
  

Problem summary

• ****************************************************************
  
  * ERROR DESCRIPTION:
  *
  * https://www-01.ibm.com/support/docview.wss?uid=swg1IJ07057
  *
  *
  *
  * VMs
  *
  * being built on SuSE Enterprise Server 12 (4.12.14-x) that are
  *
  * showing empty values for the bios information.
  *
  *
  *
  * new VMs running
  *
  * using an EFI bios and not a traditional bios. VMs using a
  *
  * traditional bios are fine.
  *
  *
  *
  *
  *
  *
  *
  * Customer upgraded to 9.2.16
  *
  * (Bigfix version 9.5.13.130)
  *
  *
  *
  * TS002614547
  *
  * **************************************************************
  *
  * EXPECTED RESULTS:
  * The issue does not occure.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | ILMT 9.2.18
  ****************************************************************
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LIC METRIC TOOL

• Fixed component ID

  5724LMTEM

Applicable component levels