IJ12495: AFTER DOWNLOADING WORKLIST, MAP DOES NOT DISPLAY ALL THE PINS IN CACHE

Maximo Anywhere 7.6.3.1 Fix Pack

APAR status

• Closed as program error.

Error description

• In Maximo Work Execution app, if you download Worklist on the
  device and access the map, instead of showing all the pins in
  cache, it only displays the pins for the current Work Order
  List page.
  STEPS TO REPRODUCE:
  Prerequisites:
  Device must have Work List at least 40 Work Orders with:
  - Service Address
  - Location
  - Map coordinates
  - An offline TPK map file uploaded to device
  1. Open WorkExecution Anywhere app and login
  The Work Order List screen is displayed
  2. Go to the menu at top right-hand corner (represented by 3
  dots) and tap to open menu view.
  3. Select the option "Download Work List" and then wait for the
  worklist to finish downloading before moving on to step 4
  4. From the top of the Work Order List screen, tap on icon of
  the Map, (to the left of + sign for new WO)
  This opens the "Map of Work Orders" screen
  RESULTS:
  Only 20 pins (amount of items defined by page size) are
  displayed
  EXPECTED RESULTS:
  All 40 pins in cache  should be displayed on the map view
  REPORTED IN VERSION:
  IBM Maximo Anywhere 7.6.3.0 Build 20180618_173141-0500 DB Build
  V7630-04
  Tivoli's process automation engine 7.6.0.9-IFIX20180227-1319
  Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-02
  IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB
  Build V7609-32
  TPAE OSLC Object Structure 7.6.3.0 Build 20180618_173131-0500
  DB Build V7630-01
  App Server IBM WebSphere Application Server 8.5.5.13
  

Local fix

• N/A Dev to provide fix
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * all                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IJ12495 AFTER DOWNLOADING WORKLIST, MAP DOES NOT DISPLAY ALL *
  * THE PINS IN CACHE                                            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ANYWHERE APPS

• Fixed component ID

  5725M39MA

Applicable component levels